I have a 144Hz monitor but only getting 60Hz.

[pendre341]

Currently have. Philips 242G 144Hz Gaming Monitor.
(http://www.amazon.com/Philips-242G5DJEB-Extreme-Performance-Professional/dp/B00G6IWEE0)
and running a brand new XFX Radeon R9 270X gpu.
(http://www.bestbuy.com/site/xfx-radeon-r9-270x-2gb-ddr5-pci-express-3-0-graphics-card/2091002.p?id=1219068840893&skuId=2091002).

So my problem is that the monitor should be displaying a refresh rate of 144Hz, but I only have the option of 60Hz, when doing
Right click>screen res>Adv. Settings> and monitor. So I have tried a lot of things. I updated all my drivers, tried using DVI Dual port cord, and a VGA cord. But i'm still not getting the 144Hz. Any ideas? Thanks a lot.

 

[Darkbreeze]

I wasn't referring to YOU. I was simply saying the folks at Walmart.

No, the other port is single link DVI and won't work with 144hz refresh rates although, clearly, it WILL work with dual link cables at single link rates.

The extra pins are only there on that port so you can use the same cable and don't need different cables to switch ports. IF there was solid plastic there you would need a different cable or you would bend the pins on a dual link cable.

 

[boju]

I've selected darkbreeze's previous answer as the solution if you don't mind pendre341, he did suggest try the other DVI port with reason.

Glad it worked out. haha after all that

 

[boju]

Merry Christmas.