My problem is I have the bad drive out of the system, I don't have my old box we moved last year. When I had the problem it look like drive 2 was blinking so I shut it down and reseated it an it work fine for weeks. I took it into the office with me and called Seagate and paid them for nothing. While on the phone with her she had me swap some of my drives around to try and correct the issue. I have three good drives in the unit and have test them and they show okay, but not raid5. The are showing usage and size unknown. If I go to the VOL. tab there are in 2, 3 an 4 and show raid5 failed and the only thing I can do is delete the raid 5. If I call Seagate should the be able to tell me what S/N of the drive came in what bay. Or should I just keep moving them around? Thanks.. Tony