Question I installed new ram sticks, infinite loop, I cant enter to the bios, minimum speed, etc :(

Aug 27, 2020
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Hi everyone!, I hope someone can help me, I tried to upgrade my system with 2 new ram sticks (8GBx2) (2666 / XPM 3200) (Model: XPG Z1 DDR4), the problem is:
-I tried to boot the computer with the 2 new sticks and the pc was in an infinite loop of booting, BAD.
-Next, I tried again with 1 NEW module and it started and I could enter to the BIOS. It was running at 2666.
-I change the profile to 3200, restarted and I could enter to windows (1 NEW stick OK).
-I tried again with 2 NEW stick (Infinite Loop) (BAD)

I thought one of the new sticks was not working,
-but I tried to boot the pc with the OLD Ram (2400) and 1 stick of the NEW ONE.
-It booted and entered to windows running at 2400, I left the OLD ram and change the new1 with the second new02 ram stick
and it worked perfectly, entered to windows and worked at 2400. (OLD ram + 1 NEW ram(Any of the 2) OK)

-Next, I tried with the OLD ram and the 2 new sticks, and it worked perfectly, but the new ones are working at 2400 (All of the sticks are working at the minimum)
The problem is that I want to work at 3200, not 2400. I don't use 24GB of volume, I prefer 16GB with more speed.
But I can't enter to the bios with the new ones (only 1), I clear the CMOS, change the sticks in different channels (1-3, 2-4, 1-2, 2-3, 3-4)
I don't know how to solve this.



Processor Name:
AMD Ryzen 5 2600X

Graphics:
ASUS TUF GTX 1660 SUPER OC
6144 MBytes of GDDR6 SDRAM

Motherboard Model:
ASRock B450 Gaming K4

Drives:
Samsung SSD 850 EVO 250GB
SanDisk SSD G5 BICS4 500GB

RAM:
A-DATA DDR4 3200 8GB(2X) -Running at 2400 :(
Super Talent DDR4 2400 8GB
 
I agree about making sure the BIOS is up to date. Is the new RAM on the motherboard QVL or do AData say it is tested with that motherboard? 1000 & 2000 series Ryzen are from what I read more sensitive to RAM compatibility. Although it should work higher I have seen several posts here where they could not get higher than 2933/3000 on a 2000 series cpu.
 
Reactions: sketdjo
Aug 27, 2020
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I agree about making sure the BIOS is up to date. Is the new RAM on the motherboard QVL or do AData say it is tested with that motherboard? 1000 & 2000 series Ryzen are from what I read more sensitive to RAM compatibility. Although it should work higher I have seen several posts here where they could not get higher than 2933/3000 on a 2000 series cpu.
:( Ok, I think the speed of 2933 or 3000 is ok, the ram is not on the motherboard QLV. It's weird, because I can enter to the BIOS with 1 stick and load the xmp profile of 3200 and it worked, but with 2 stick the pc couldn't enter to the BIOS (infinite loop). I'll try update the BIOS.
Thanks!!
 
Aug 27, 2020
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The web of As rock says in the last BIOS update: *ASRock do NOT recommend updating this BIOS if Pinnacle, Raven or Summit Ridge CPU is being used on your system.
The Ryzen 5 2600x is Pinnacle, I've doubts about update the system :/
 

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