Archived from groups: microsoft.public.windowsxp.perform_maintain (
More info?)
Claude:
Here's the scan log, and in the meantime I'll work on some of those other
suggestions you sent, a couple of which I don't know how to do (like creating
a key?).
Thanks a lot for your help.
Chuck
Logfile of HijackThis v1.99.1
Scan saved at 11:32:40 AM, on 6/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\X3watch\x3watch.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Plaxo\s1bc.a02680\InstallStub.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Chuck Webster\My Documents\My
Downloads\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.excite.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Desktop Search Capture -
{7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google
Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [x3watch] C:\Program Files\X3watch\x3watch.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program
Files\Plaxo\s1bc.a02680\InstallStub.exe -a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM
Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file
missing)
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration
Class) -
http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal
Account Registration) -
https://secure.stamps.com/download/us/registration/3_0_0_786/sdcregie.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client)
-
http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.real.com/172f06789aaf7c51e417/netzip/RdxIE601.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -
http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) -
http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.409881591796875&file=stamps.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) -
http://www.live365.com/players/play365.cab
O16 - DPF: {D1ACD2D8-7312-4D06-BECD-90EB094D2277} -
http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload)
-
https://www.hyperoffice.com/hyperoffice/personal/documents/XUpload.ocx
O16 - DPF: {EC8C56B1-D027-4AB2-AF63-F845CCEE59B5} (DocumentAccessor Class) -
https://www.bpm.lowermybills.com/billmanager/installs/csd/https%253A%252F%252Fwww.bpm.lowermybills.com%252Fbillmanager/AutologinHelper.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) -
http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICSer_WUSB11 - Unknown owner - C:\Program
Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton
AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
"Claude LaFrenière" wrote:
> Bonjour *Chuck* :
>
> > Claude:
> >
> > I'm not sure what the problem was. I had been frustrated that my computer
> > had become terribly slow over the past few months, so I googled "slow XP
> > computer" and ran across a Microsoft article (by "Tony" someone) about steps
> > to take--removing unused programs, degragging, etc. The fateful step was
> > removing a bunch of things that were being started at Startup, which actually
> > helped some until I removed something that caused the problem that I
> > initially posted about (couldn't logon). I think I disabled something called
> > userinit--could that have been it? I tried to check on the things I was
> > disabling to make sure they weren't essential to startup, but I must have
> > messed up on one (duh?). Anyway, now that it's running, I've gone back to
> > msconfig, and I don't see one in there that's called userinit. I guess I'll
> > just stay away from msconfig for awhile.
> >
> > My computer's still slow, but that's "a whole nother" issue . . .
> >
> > Thanks for your help.
>
>
> Most of the time it's possible to recover normal performances
> by removing malwares and some useless "utilities"...
>
> Make a scan with HijackThis and post the scan log here.
> I'll check it and tell you what bad or useless things you
> have to remove or disable.
>
>
http://www.merijn.org/downloads.html
>
> Check list for maintenance :
>
> A)
>
> 1- Set explorer to use à different process (multi-threads):
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
> Create this key:
>
> DesktopProcess
> Reg_DWord
> value 1
>
> 2- Change the Windows priority separation :
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\PriorityControl
> Create this key :
>
> Win32PrioritySeparation
> Reg_DWord
> Value 26 in HEX
>
>
> B)
>
> A good maintenance of W xp is required from time to time.
>
> Here some hints:
>
> 1- Use chkdsk to check the integrity of your hard disk:
>
> Windows explorer | right click on disk icon |
> properties | tab "tools" | "check errors" | check both options
> ok and restart your computer
>
> or
>
> Start | Run | cmd | chkdsk X: /F /V ,
> Where X= disk volume
>
> For the results un applications log:
> Souce : Winlogon
> ID : 1001
>
> 2) Clean the temporary files:
>
> Start | Run | cleanmgr.exe
>
> 3) Defrag the volumes of the HD :
>
> Start | Run | Defrag.msc
>
> For multiple volume defrag use this:
>
http://www.dougknox.com/utility/scripts_desc/defrag_all.htm
>
> 4) Check devices and drivers and upgrade them if needed
>
> Start | Run | devmgmt.msc
>
> Devices error codes:
>
http://support.microsoft.com/Default.aspx?kbid=310123
>
> To find the drivers check the manufacturer links in Everest.
> The drivers must comes from the manufacturer and nobody else...
>
> 5) Check the errors and warnings messages in the system and applications logs
>
> and , if needed, fix those problem as soon as possible. Some "errors"
> messages are not important and can be ignored. Ask in new groups and
> make some seach at Event ID site and with Google...
>
> Start | Run | eventvwr.msc
>
> Hints for Event IDs:
> http://www.eventid.net/
>
> 6) Check the services configuration:
>
> The mandatories services must be started and in automatic mode
> The others in manual...or disabled....
>
> More info on W xp services:
>
http://www.theeldergeek.com/services_guide.htm
> if you understand french:
>
http://climenole.serendipia.net/archives/3-La-Configuration-des-Services-de-Windows-XP.html
> (english version soon...)
>
> 7) Check the applications started at boot and keep them
> to the minimum.
>
> instead of using msconfig used Starter from CodeStuff...
> http://codestuff.mirrorz.com/
>
> Check for applications in your account and All users
> (from an admin account...)
>
> 8) Control what's running on that PC with those tools:
>
> Autorun
>
http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml
> *Don't delete or disable anythings unless you are absolutly sure of what's you're doing* [as you know ;-) ]
>
> Process Explorer :
> (an enhanced Task Manager!)
>
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
>
> 9) Defrag the protected files ( Registry , hiberfil.sys, Pagefile.sys etc.)
>
>
http://www.sysinternals.com/ntw2k/freeware/pagedefrag.shtml
>
> 10) Optimize the prefetching
>
> Run this command :
> %windir%\system32\Rundll32.exe advapi32.dll,ProcessIdleTasks
> usefull only when the computer is idle...
> The service Task Scheduler must be running and in automatic mode.
> Check this value:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
> Management\PrefetchParameters
> The key EnablePrefetcher REG_DWORD must be set to 3.
>
> 11) Safe & Cool ...
>
> A)
> Keep your system free of malwares (virus, worms,spywares, etc.)
>
> If you understand french:
>
http://climenole.serendipia.net/archives/5-Quelques-liens-utiles-pour-la-securite-de-Windows-XP.html
> (english version soon...)
>
> Check your firewall configuration and make sure your PC is "stealth":
> www.grc.com
> Run the "Shields Up" test .Everythings must be "green" ...
>
> Update frequently your anti-virus and your anti-spywares.
> ( MS Anti-spyware, SpyBot S&D, Ad-Aware, Spyware Blaster and
> Spyware Guard... more than one is better since no one are 100% reliable...)
>
> And check if the AV is set to protect your PC "On Access"
> (in the so-called "real-time") not only "on demand" ( scan
> runned after the problem...)
>
> Used an alternate Internet Browser and keep IE
> only for Windows updates and MS specific stuff.
> By alternate I mean :
> Firefox or Opera (not Maxthon, Avant etc.)
>
> Avoid to surf on the Web from an administrator account.
>
> You have to "feed" your HOSTS file :
>
> What is an Hosts file :
>
http://www.safer-networking.org/en/dictionary/hostsfile.html
>
> The hosts from MVPs:
> http://www.mvps.org/winhelp2002/
> Frequent updates and documented...
>
> Tools for Hosts :
>
> HostToggle:
> http://www.accs-net.com/hosts/HostsToggle/
> and/or
> WinPatrol
🙁good also for other insteresting stuff...)
>
http://www.winpatrol.com/download.htm
>
> Some tools and links:
>
> "Mini- antivirus" to be runned in safe mode:
>
> Stinger :
> http://vil.nai.com/vil/stinger/
>
> Avast cleaner :
>
http://www.avast.com/eng/avast_cleaner.html
>
> MS:
>
http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=fr
>
> Kaspersky:
>
ftp://ftp.kaspersky.ru/utils/clrav.com
>
> Anti Root-Kits
> F-Secure (beta)
> http://www.f-secure.com/blacklight/
>
> Online scan:
>
> Anti-trojan:
> http://www.windowsecurity.com/trojanscan/
>
> Anti-spy:
>
http://www.spywareguide.com/txt_onlinescan.html
>
http://store.ca.com/dr/v2/ec_main.entry25?page=FindOutWhosWatchingYou&client=ComputerAssociates&sid=35715&CID=181432
>
> Anti-virus:
> www.trendmicro.com
>
> B)
> Keep your PC free of dust and check the temperatures with those tools:
>
> Everest:
> http://www.lavalys.com/
>
> Remark:
> Very good software but the warnings about the Bios
> and the commercial links to that stuff are useless...
>
> Bios upgrades *if needed* must comes from the PC manufacturer
> or the Motherboard manufacturer and nobody else.
> (Not needed most of the time : don't worry about this..)
>
> SpeedFan
>
http://www.almico.com/speedfan.php
>
> Remark:
> Good software but the temperatures of the hard disk are not
> reported correctly and most of the time not related to the disk
> reliability.
> Better info from Everest...
>
> No more idea....
>
> Let us know...(and post your HijackThos log...)
>
>
> --
> Claude LaFrenière [MVP]
🙂
>
> «My Principal Design Was To Inform, Not To Amuse Thee.»
> Lemuel Gulliver, The Travels (IV:12)
>
http://climenole.serendipia.net
> Soon on www.msmvps.com
> Bientôt sur www.msmvps.com
>
>