Question I need help in diagnosing what's causing lot of BSODs in short time ?

[oussamaouamer]

Hello everyone,​

It's been more than a week now, experiencing blue screen problems frequently, and i really could not diagnose what is causing it, I'll tell you the full story to help you understand my case well, hopefully someone can help me which I would really appreciate.

So, I have an old pc running on an H61 board that i am keeping for web browsing, studying, and some music making, I bought it back in 2017, and it was working totally fine. I changed some parts from time to time like RAM and OS , but no problem was appearing.

The last that it worked fine for me, it had these specs :
• H61 motherboard from what appears to be a Chinese company called zebronics.
• Pentium G620 Dual core as a CPU.
• AMD R5 200 series ( 230 ) as a GPU .
• 4GB RAM 1333MHz, mono channel.
• 320GB HDD used for the main OS + 720GB HDD used to store other files and personal data.
• Custom Windows 11 lite found in a YT channel, the os was called " Nexus OS ".

How it happened
After using my pc for some period of time, I couldn't keep up with how slow and laggy it is, so I decided to invest in this old system and get the best cpu of what this motherboard supports, which is the i7-3770. and here the real problems appeared.

So when I bought the i7-3770 ( not k version ) , I went to install it by myself, and it happened that while removing the old CPU, I mistakenly bent some of the socket pins, I tried to fix them but I couldn't help it, I still continued installing the CPU in the PC and I tried to run it , it run normally for 30s then as soon as i tried to do a simple operation of decompressing a 10mb zip file, the pc turned off at all.
At this point I didn't touch it, I went directly and unplugged it, and took it to the nearest PC repair shop I found, and after a day he called me and said that my pc is working fine and that the problem was just in installing the fan correctly leading to overheating, and that he could fixed ( I found him also swapped slot of the ram ).

I took my pc home again, I tried for some minutes, it worked normally, then i turned it off.
However, in the next day, I turned on my pc, started working on it a bit, then suddenly after 30min i got a blue screen, i ignored it, turned it on again , i got another blue screen in 10min.
I tried to run sfc /scannnow, and chkdsk c: /f , the first one i think found problems and it says windows couldn't fix it.

I took it as my Windows went down, so I downloaded a whole new Windows 10 installation from the Microsoft , after a fresh installation of new windows, the pc worked fine and i didn't have any problems during installation, I also installed all drivers, updates.. etc successfully, then I turned off my pc after 4 hours that this whole installation took ( my net was a bit slow which effected speed of downloading the updates ) .

The next day, same problem happened, I turned on my pc and it blue screened after 10min of use.
I tried again to run sfc /scannnow, and chkdsk c: /f , and they both say that everything is 100% normal and fine.

I tried installing Windows again and again and same problem happened each time, it works fine for some hours or minutes then it blue screens and it's like this till now.

• Some suggestions that I tried but made no difference :
  - I tried to re-install windows using diff USB Flashes, USB ports.
  - I tried to unplug, clean and plug again ram, gpu, CMOS battery. (I didn't try to run the PC without the GPU, I was just unplugging and plugging it again. )
  - I tried to swap HDD ports ( SATA1, SATA2, SATA3, SATA4 ) ( SATA1 appeared to not recognize my disk when i plug it in there. ) ( I was still always trying to install OS in the 320GB drive and not the 720GB )
  - I tried to change USB ports where i plug my mouse and keyboard.
• Some tests I tried on my pc :
  - CPU-Z benchmark and stressing, it benchmark results was around 1720pts, and the temps while doing it never goes up than 60°c. ( I also tried prime95 ).
  - I tried memtest86 and it passed it.
  - I tried to check disk health with crystal disk info it says both hdd are good, and test with crystaldiskmark gave normal values for the hdd that i had os installed in ( around 115mb/s ) while the other hdd gave very low results 20-15mb /s .

- I run a defragmentation and analyse on my disks using O&O Defrag software, and the HDD where I installed OS is 100% healthy with no fragmentation.
- One of my friends suggested to me to re-install windows and format&delete the small partition that is reserved for system ( it's a small 100mb partition ) , he said this may help, I tried it while doing another fresh install of windows, and at the end it game me same results unfortunately .

• Some information about the problem itself :
  - The blue screen appears almost randomly, there's no specific duration/task/app that it happens in, sometimes just sitting in desktop idle.
  - it never happened while doing benchmark or stress test, or any other tests like memory test or disk test. however, it happened once while measuring read/write speed of the 720GB HDD with crystaldiskmark .
  - once, the pc just freeze , and didn't even show a blue screen.
  - sometimes before the blue screen happens, I can see some stuff getting down one by one, like i see a timer freezing then a copy process going slower then I get the blue screen, while in other times it just happen suddenly without any symptoms .
• The type of blue screens i get :

• Critical process died.
• Unexpected Store Exception.
• Memory management

• My current spec :
  • H61 motherboard by zebronics , called written on it zx h61c v1.2 .
  • I7-3770 CPU.
  • AMD R5 230 GPU .
  • 4GB RAM 1333MHz, mono channel.
  • 320GB HDD + 720GB HDD.
  • Windows 10 Pro original, activated and updated.

And this is it, Thank you all for reading all of this, I really hope that someone will be able to help me, and I would appreciate if you share with me your suggestions, and I am ready to give more info about this case if you need.

Have a nice day y'all


( if you have already seen this post in reddit, it's me who posted there as well )

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

Now without dumps its hard to tell what might be cause but the BSOD codes offer clues

• Critical process died.
• Unexpected Store Exception.
• Memory management

Critical Process Died - Unlike most BSOD, this can only be caused by a Windows process crashing and causing windows to go with it. There are a lot of files that fall into this category so its not a smoking gun for one of them... but in combo with the others... it might. Some of the files relate to logon on, some relate to your user and the environment in runs in, and some relate to boot.

Unexpected Store Exception - the store this is referring to is used to track the memory locations of all files in virtual memory. They can only really be in two places, Ram or Page file. The page file is on C drive (normally)
Memory Management - Windows sees Page file as part of memory.

320GB HDD used for the main OS + 720GB HDD used to store other files and personal data.

what make/models are the drives as a few companies have their own software you can use to test their drives.

can you right click start
choose disk management
expand the next window to show upper and lower areas
take a screenshot and upload to an image sharing website and show link here.