So to give a brief background on this I will just say that my computer was acting up. I decided to do a factory reset. The factory reset failed. A blue troubleshoot menu opened up and i chose to do a reset again. The same "There was a problem while resetting your PC." Message showed up so I decided I would just turn on my PC to see if it was working. When I turned it on it booted up but it didn't show the windows bootup logo. It is just a completely black screen. I do have a USB for windows 10 and I am planning on just reinstalling windows. But the hard drive still has stuff on it (That I do not care about) and I want to know do I just install windows on the the computer or do I have to wipe the hard drive some how. I am not a PC expert but I do know the a fair amount about using them. I don't know if it matter but I am using an MSI motherboard.
Below is a video on what happens when I try to boot up my computer.
[video="https://www.youtube.com/watch?v=irNdc4kOPWk"][/video]
Below is a video on what happens when I try to boot up my computer.
[video="https://www.youtube.com/watch?v=irNdc4kOPWk"][/video]