i need help plz

[Erin_2]

im try to reset my pc to do a fresh restall of windows but it keep telling me there was a problem resetting you pc what do i do and i have window 10

 

[Laptop_Nerd]

Hi,

If you already tried using the reset option in Windows 10 which did not work I would suggest doing a clean install of Windows 10 instead.

Here's how to create a bootable Windows 10 USB or disc:
http://www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html

And here's a guide to install Windows 10:
http://www.tomshardware.com/faq/id-2569562/install-windows.html