Question I rebuilt my friends PC but he cant connect to his internet now

[CodenameToasty]

I recently rebuilt my friends pc into a Mini ITX case, i have done builds before and i did this one very well. Except there was one issue, there were no stand offs. I found one of my own from my extra pieces and used 1, since it was a ITX and the motherboard was micro, it didnt fit properly. I ended up using 1 stand off and use the rubber pieces sticking out of the bottom of the mb to work as some. Everything boots fine but when he took his pc home the background turned black and his taskbar white, now he cant connect to the internet. https://media.discordapp.net/attach...2902562406430/image0.jpg?width=419&height=558

 

[rgd1101]

full system spec?

 

[NoFaultius]

What does it say about the wifi in the system manager? Did you leave the driver on the computer so it can be reinstalled?

 

[jsmithepa]

Device Manager shows WIFI Interface? enabled? Driver Installed?

 

[rgd1101]

could be forgot the antenna ?

 

[CodenameToasty]

could be forgot the antenna ?

there was no antenna, it is built into the mb

 

[CodenameToasty]

full system spec?

7th Gen AMD a12-9800
8GB ddr4
The wireless system is labeled as wireless lan 802.1.1 a/b/g/n/ac and bluetooth 4.2 M.2
I know quite a bit about computers, but i dont really know much about wireless components

 

[Ketchup79]

what is the model of the motherboard?

The wireless chip is on the motherboard, but there will be an antenna that connects to the board to get the signal without interference.

You also have me curious about this installation. What model case is this?

 

[CodenameToasty]

what is the model of the motherboard?

The wireless chip is on the motherboard, but there will be an antenna that connects to the board to get the signal without interference.

You also have me curious about this installation. What model case is this?

what would the antenna look like, i have no idea

 

[rgd1101]

tell us the model of the motherboard.
is that really that hard?