I replaced the CPU & mobo & SpeedStep is not working.
Intel i5-14500
ASRock B760M PRO RS/D4 Motherboard
G.Skill 16GB DDR4 RAM
Samsung M.2 SSD 970 EVO Plus
Windows 10 Pro
Problem is CPU is stuck at 2600 MHz
BIOS > Advanced Mode shows Processor Max Speed: 2600Mhz and Min Speed: 400Mhz.
BIOS EZ MODE it indicates Processor Speed: 4600Mhz.
Intel states the Performance-core Base Frequency is 2600Mhz. Which happens to be what I'm stuck at.
HWMonitor shows all cores stuck at 2600 Mhz.
I tried to load the CPU and the CPU fan speed went from 1100 RPM to 3100 RPM so I figured the CPU must be under some load. But the cores never went faster.
I was also expecting the cores to slow down at idle with no load, like my old CPU did.
I did contact ASRock Technical Support (not the forum). There is no SpeedStep setting in BIOS and they said it is enabled by default. They said to update the BIOS, which I did, but that made no difference. Then they said to try another CPU, which I don't have.
Before I return/exchange the CPU, is there any "hidden" BIOS setting that I should first change to see if affects SpeedStep?
Thanks foe any suggestions.
Intel i5-14500
ASRock B760M PRO RS/D4 Motherboard
G.Skill 16GB DDR4 RAM
Samsung M.2 SSD 970 EVO Plus
Windows 10 Pro
Problem is CPU is stuck at 2600 MHz
BIOS > Advanced Mode shows Processor Max Speed: 2600Mhz and Min Speed: 400Mhz.
BIOS EZ MODE it indicates Processor Speed: 4600Mhz.
Intel states the Performance-core Base Frequency is 2600Mhz. Which happens to be what I'm stuck at.
HWMonitor shows all cores stuck at 2600 Mhz.
I tried to load the CPU and the CPU fan speed went from 1100 RPM to 3100 RPM so I figured the CPU must be under some load. But the cores never went faster.
I was also expecting the cores to slow down at idle with no load, like my old CPU did.
I did contact ASRock Technical Support (not the forum). There is no SpeedStep setting in BIOS and they said it is enabled by default. They said to update the BIOS, which I did, but that made no difference. Then they said to try another CPU, which I don't have.
Before I return/exchange the CPU, is there any "hidden" BIOS setting that I should first change to see if affects SpeedStep?
Thanks foe any suggestions.