I have a HP Pavilion DV7 laptop using Win 7 Home Pre 64 bit.
It wont let me connect to the internet anymore, even if I plug directly in w/ ethernet cable. The ethernet controller and PCI Device both have a yellow lock, and I uninstalled and restarted, but the lock does not go away. I also tried to update the Network Adapter (Microsoft Teredo Tunneling Adapter) but when I tried to update it, it was nowhere to be found on my computer, after i uninstalled it. I went to HP's site to download the latest drivers and install them (5) but none of them will work.
So my next course of action was to upgrade to Win 10 and hope that doing that will fix the driver issue, so my question is....will it install the proper drivers needed for Win 10 to connect to the internet, either wireless or with the ethernet cable? OR, reinstall Win7 and hope that will fix it, then do the Win10 upgrade? Please and Thank you.
It wont let me connect to the internet anymore, even if I plug directly in w/ ethernet cable. The ethernet controller and PCI Device both have a yellow lock, and I uninstalled and restarted, but the lock does not go away. I also tried to update the Network Adapter (Microsoft Teredo Tunneling Adapter) but when I tried to update it, it was nowhere to be found on my computer, after i uninstalled it. I went to HP's site to download the latest drivers and install them (5) but none of them will work.
So my next course of action was to upgrade to Win 10 and hope that doing that will fix the driver issue, so my question is....will it install the proper drivers needed for Win 10 to connect to the internet, either wireless or with the ethernet cable? OR, reinstall Win7 and hope that will fix it, then do the Win10 upgrade? Please and Thank you.