igdkmd64.sys cause BSOD on Windows 10

[danrak]

Hey, guys

after I installed Windows 10 latest update, BSOD happens many times to my laptop,
There is an error message "SYSTEM_SERVICE_EXCEPTION"

Can anyone tell me how to fix this problem?

here's my minidump file
https://drive.google.com/file/d/0B-rlKi2OFlcrRjl6bjdSZnkySXM/view?usp=sharing

 

[Colif]

igdkmd64.sys = Intel graphics drivers. You need to go look at your motherboard or laptop makers web site for your model and find updated drivers from Intel for your graphics.

 

[danrak]

I use Intel Graphic driver from intel and it's the latest one, but BSOD still happen again and again so now there is Beta version and I'm using it right now so I hope it will help

It also show that "ntoskrnl.exe" casue BSOD too
Can you tell me what this is ?

 

[Colif]

ntoskrnl = new technology operating system Kernel. Its the brains of windows and is often blamed for errors cause drivers ask it to do things it shouldn't

I can't read the dump files but this can, download and run who crashed: http://www.resplendence.com/whocrashed
it looks at logs and may tell us what else is causing these errors

copy/paste results here

see if those help until someone who can read logs comes along.

 

[johnbl]

i would apply the bios updates, install the current drivers
http://support.lenovo.com/us/en/products/laptops-and-netbooks/700-series/700-15isk?c=1&beta=false

run a malwarebytes scan,
reboot start cmd.exe as and admin then run
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth
reboot

try to remove the key servers and run a rootkit scan.

you have on indication that could be a file corruption that would be fixed by a BIOS/driver and system file check update.



----------
looks like 4 copies of pirate key server software are installed
you also have a very large number of custom files installed or modified windows files installed.


-------------
your intel graphics driver bugchecked because chrome made a bad call to it.
the error code was c0000094 = Integer division by zero.

I would disable any chrome browser extensions (or look for suspect ones)

this error could also indicate overheating (your system was up for 5 hours 22 mins)

machine info:
Manufacturer LENOVO
Product Lenovo ideapad 700-15ISK
Version SDK0K13455 WIN
Chassis Type Notebook
BIOS Version E5CN52WW
BIOS Starting Address Segment e000
BIOS Release Date 04/28/2016
Processor Version Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Processor Voltage 89h - 0.9V
External Clock 100MHz
Max Speed 8300MHz
Current Speed 2600MHz

memory 2 banks:
Size 8192MB
Speed 2133MHz
Manufacturer 0420
Serial Number
Asset Tag Number
Part Number F4-2133C15-8GRS