Question I'm getting BSODs on an Asus computer, but no dump files are created ?

[Ralston18]

The details screen clearly indicates some sort of "Asus" related problem. Likely a .dll file.

Source for Asus System Analysis?

This link?

https://www.asus.com/support/faq/1045716/

Have you actually run or attempted to run the tool? Or is it perhaps being launched during startup or triggered to run at other times per Task Scheduler.

Not sure if "sfc /scannow" would really examine the tool or, even if so, be able to fix it.

For now, simply try disabling the tool and determine if the problems end. If not, then see if the tool can be uninstalled.

Then run "dism" and "sfc /scannow" again to find and fix any windows files that may have been affected by the Asus tool.

Hopefully the problems will end - may take a boot or two.....

If not, some other error or warning may become apparent - then go from there.

 

[SabbathFan]

The details screen clearly indicates some sort of "Asus" related problem. Likely a .dll file.

Source for Asus System Analysis?

This link?

https://www.asus.com/support/faq/1045716/

Have you actually run or attempted to run the tool? Or is it perhaps being launched during startup or triggered to run at other times per Task Scheduler.

Not sure if "sfc /scannow" would really examine the tool or, even if so, be able to fix it.

For now, simply try disabling the tool and determine if the problems end. If not, then see if the tool can be uninstalled.

Then run "dism" and "sfc /scannow" again to find and fix any windows files that may have been affected by the Asus tool.

Hopefully the problems will end - may take a boot or two.....

If not, some other error or warning may become apparent - then go from there.

I haven't gotten the AsusSystemAnalysis thing since January 6. However, I am still struggling with BSODs and I am still looking for a fix.

 

[Ralston18]

"I haven't gotten the AsusSystemAnalysis thing"....?

Meaning: not installed, uninstalled?

Is there some "uninstaller"?

 

[SabbathFan]

"I haven't gotten the AsusSystemAnalysis thing"....?

Meaning: not installed, uninstalled?

Is there some "uninstaller"?

What I'm saying is that it hasn't "stopped working" since January 6.

 

[Ralston18]

Open Task Manager as Admin.

Select Services.

Is AsusSystemAnalysis listed? Or anything "Asus" for that matter.

If so, what the status?

 

[SabbathFan]

Open Task Manager as Admin.

Select Services.

Is AsusSystemAnalysis listed? Or anything "Asus" for that matter.

If so, what the status?

Yes, AsusSystemAnalysis is listed, and it is currently running.

 

[Ralston18]

My suggestion is to disable the service - at least for temporary testing purposes.

To begin:

Look for any other Asus services that may be running.

Check Task Manager > Startup and Task Scheduler to determine if any Asus services are being launched at startup or later triggered via Task Scheduler.

Go online, especially to the Asus webside, to learn more about what any given service is and what it does.

You should be able to disable AsusSystemAnalyis. At least as initial means to narrow down potential culprits with respect to the BSODs.

Make full note the existing configuration and status. Open windows, tabs, properties, etc. and take a screenshot. Print the screenshot for reference purposes.

Change only one thing at a time. Be sure to approve, ok, or save the change.

Determine if the BSODs continue.

Then reboot and ensure that the service does not start again and/or the BSODs continue.

As always, be sure that all important data is backed up at least 2 x to locations away from the computer in question. Ensure that the backups are recoverable and readable.