Question I'm getting "Your PC ran into an issue" and PC restarts, plus high CPU temps while gaming ?

[thesillystudent]

Sorry its my first time here. Please let me know if this is not the right place to post this.

I got a PC built a week ago. Its giving me a couple of problems. Till now 4 times my computer has restarted because of "your pc ran into a problem" screen, its not completely blue though, the screen is distorted. Another issue is cpu temps rise to 95 degree celsius while gaming and game crashes.
Configuration -
AMD Ryzen 5 7600
Asus B650M-A Wifi
Asus Amd Radeon 6750xt
Stock cooler
PSU - gold 750 watt
G.Skill Flare X5 32Gb (16Gbx2) Ddr5 6000MHz F5 RAM
Xpg Gammix S70 Blade 1tb Ssd
I have done memtest once and no memory errors. I have updated BIOS and drivers for chipset, audio, LAN, wifi, VGA etc.
What shall be the course of action to debug these issues.

 

[PC Tailor]

Welcome to the forums!

"your pc ran into a problem" screen, its not completely blue though

It's still a bugcheck, so you'll want to obtain the dump files for us to have a look at. How to get these is here.

the screen is distorted

This would potentially sooner indicate a GPU problem if you are getting graphical distortion when it crashes. Have you also checked GPU temperatures?

Another issue is cpu temps rise to 95 degree celsius while gaming and game crashes.

Yes this is too high, the TjMax for a 7600 is 95°C so it will either throttle or potentially crash. You will need to reduce your CPU temperatures whether this is causing the crash or not.

 

[thesillystudent]

Welcome to the forums!


It's still a bugcheck, so you'll want to obtain the dump files for us to have a look at. How to get these is here.


This would potentially sooner indicate a GPU problem if you are getting graphical distortion when it crashes. Have you also checked GPU temperatures?


Yes this is too high, the TjMax for a 7600 is 95°C so it will either throttle or potentially crash. You will need to reduce your CPU temperatures whether this is causing the crash or not.

Hi, the GPU temperatures were normal, below 60 I guess and also it happened during just browsing, downloading things.

Minidump link - https://www.dropbox.com/scl/fi/66te...3-01.zip?rlkey=sjutgkvc7awq6cnj7wu47hfr4&dl=0

older minidumps - https://www.dropbox.com/scl/fi/9rg2...3-01.zip?rlkey=r6yn22vxt9xfuevl7rptu160w&dl=0

Please let me know if something else is required.

 

[PC Tailor]

I have run the dump file(s) and you can see the full report(s) in the link below.
If you are prompted to "Run only if trusted" simply click play/run and the html will be viewed. This warning is always present.

JSFiddle

jsfiddle.net

Summary of findings:

DPC_WATCHDOG_VIOLATION
--------------------
PAGE_FAULT_IN_NONPAGED_AREA
--------------------
PAGE_FAULT_IN_NONPAGED_AREA

Firstly I wanted to ask, you said you got this built a week ago, did you purchase this PC off a seller? If so, I would take it straight back to them as first port of call as opposed to do all the troubleshooting yourself.