CPU: Intel(R) Core(TM) i7-10700K
Motherboard: ASUS ROG STRIX Z490-E GAMING
Ram: Kingston KF3600C18D4/16GX x 2
SSD/HDD: Samsung SSD 860 EVO 1 TB, Kingston SV200S3128G, WDC WD20EZBX-22AYRA0
GPU: Nvidia Geforce GTX 1060 6GB
OS: Windows 10 Home Version 22H2
BIOS version: 0403
Context about the issue: I'm a very casual PC user and during gaming or even sometimes while just watching videos my computer would freeze or do some sort of "spasm" where it would replay a certain sound and/or image for 1-2 seconds. Now this isnt that big of an issue but if it happens multiple times a day and for at least a month it does become quite annoying.
Troubleshooting steps I've tried:
After this I felt like I narrowed down the cause of my issue so I tried searching for potential fixes to this specific issue. So far I've tried disabling Windows Firewall, restarting the Software Protection service, disabling the Software Protection Service in the Registry Editor (the value got reset when I restarted my PC so it didn't even work), disabling the start of the Software Protection Service in Task Scheduler, reinstalling Windows, updating drivers, updating Windows, and none of these seem to have worked.
If anyone has any recommendations on how to further approach this issue I'd be eternally grateful.
Motherboard: ASUS ROG STRIX Z490-E GAMING
Ram: Kingston KF3600C18D4/16GX x 2
SSD/HDD: Samsung SSD 860 EVO 1 TB, Kingston SV200S3128G, WDC WD20EZBX-22AYRA0
GPU: Nvidia Geforce GTX 1060 6GB
OS: Windows 10 Home Version 22H2
BIOS version: 0403
Context about the issue: I'm a very casual PC user and during gaming or even sometimes while just watching videos my computer would freeze or do some sort of "spasm" where it would replay a certain sound and/or image for 1-2 seconds. Now this isnt that big of an issue but if it happens multiple times a day and for at least a month it does become quite annoying.
Troubleshooting steps I've tried:
- I first thought this was RAM issue so I bought new ram sticks, didnt help.
- Then I tried repairing my drives with the windows commands (both my hard drive which I have my games and other documents on, and my SSD which I have the OS on), this didnt help solve the issue either.
- Then I checked the event viewer and saw that the source Security-SPP at random times (but coinciding with when I would get issue) would spam the event viewer with Event ID 16394 and 16384. For additional context, the description of these 2 events are the following: Offline downlevel migration succeeded. and Successfully scheduled Software Protection service for re-start at 2124-01-15T09:24:09Z. Reason: RulesEngine.
After this I felt like I narrowed down the cause of my issue so I tried searching for potential fixes to this specific issue. So far I've tried disabling Windows Firewall, restarting the Software Protection service, disabling the Software Protection Service in the Registry Editor (the value got reset when I restarted my PC so it didn't even work), disabling the start of the Software Protection Service in Task Scheduler, reinstalling Windows, updating drivers, updating Windows, and none of these seem to have worked.
If anyone has any recommendations on how to further approach this issue I'd be eternally grateful.