Incorrect RAM Size

[Alwin_Paul]

Hi All,

I am not sure what's the issue with my desktop's RAM ...

I have installed 8 GB DDR3 RAM on my desktop OS (Win 10 Pro) shows me Installed memory as 6 GB (4 GB Usable)
https://goo.gl/photos/DriEz8WU8gpJTFPU9

I checked using the CPU-Z app where it shows me the correct installed RAM size
https://goo.gl/photos/v7vYoopUYqyShrYX9

Any idea what is going wrong ?

Desktop Config
Motherboard: GA-880GM-USB3
Processor: AMD FX 6100
Video Card: Sapphire AMD/ATI Radeon R7 265 Dual-x 2GB

 

[Tradesman1]

Make sure you have the latest BIOS and mobo drivers (Win10), make sure each stick works individually. What is the model #(s) of the DRAM?

 

[Alwin_Paul]

Thanks for your response.

I believe I have the latest BIOS and motherboard drivers.

I checked the Memory sticks individually and it works as well.

I have attached the screenshots of each DRAM

DRAM 1
https://onedrive.live.com/redir?resid=A3FB41CE10697F1B!3974&authkey=!ANEnz9XPzp8N5FY&v=3&ithint=photo%2cPNG

DRAM 2
https://onedrive.live.com/redir?resid=A3FB41CE10697F1B!3975&authkey=!AH4mUf0uIEnFdwE&v=3&ithint=photo%2cPNG

And Sorry Tradesman1, I pressed a wrong key because of which it shows -1, I am new to the website. I am unable to undo it.

 

[Tradesman1]

Might try manually at 1333, 10-10-10-25 1.56

 

[Alwin_Paul]

Might try manually at 1333, 10-10-10-25 1.56

Can you elaborate what you would like me to try ?

 

[Tradesman1]

Set the DRAM up manualy in the BOS to the above mentioned settings