Question Infinite reboot, monitor standby, RX 7900 XT?

[iTRiP]

Hi all, just like to know if this is normal behavior.

Only noticed this when certain circumstances are not met, my pc's monitor is in standby mode, and there was a loss of power to the pc, due to whatever reason (not a concern confirmed) then my pc reboots infinitely, unless the monitor is powered on again.

Here is the pc spec for this:
Antec NX220 RGB LED Gamer Case.
Intel i5 10600K 4.8GHz Hex Core Processor with Hyper-Treading (CPU)
Intel Stock LGA1200 Cooler.
Gigabyte B460M D3H Motherboard.
24GB 2133 MHz Dual-Channel (8GB+4GB Corsair DDR4 & 8GB+4GB Corsair DDR4) (RAM)
ASUS AMD TUF Radeon RX 7900 XT OC 20GB. (GPU)
Antec HCG EXTREME 1000 Watt Gold Power Supply. (PSU)
Samsung 500GB EVO 860 Solid State Drive, Installed Games. (SSD)
Samsung 980 PRO 1TB Solid State Drive, Operating System, Installed Games. (NVMe)
Samsung 980 PRO 2TB Solid State Drive, Installed Games. (NVMe)
Western Digital SN550 2TB Solid State Drive, Installed Games. (NVMe)
+ Ugreen NVMe~PCIe Adapter.
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 10TB ST10000VE0008. 7200rpm Hard Drive, Movies. (HDD)
Microsoft VHD Blue Ray Image Drive.
Intel 1000Mbps Ethernet.
D-Link 300Mbps Usb WiFi.
Genius GX Scorpion K220 Wired Usb RGB Gaming Keyboard.
XGR Wired Usb LED Gaming Mouse.
Logitech Stereo Speakers.
LG 24inch 1080p 144Hz Monitor. (Capable of 2160p [4K] @ 120Hz)
Microsoft Windows 11 Home 64bit Usb Install media and activation. 24H2

It's not an issue, but I like to know if this has been observed by anybody else using similar hardware/ possible solution.

thank you.

 

[iTRiP]

Here is the spec of the pc in question:
Antec NX220 RGB LED Gamer Case.
Intel i5 10600K 4.8GHz Hex Core Processor with Hyper-Treading (CPU)
Intel Stock LGA1200 Cooler.
Gigabyte B460M D3H Motherboard.
24GB 2133 MHz Dual-Channel (8GB+4GB Corsair DDR4 & 8GB+4GB Corsair DDR4) (RAM)
ASUS AMD TUF Radeon RX 7900 XT OC 20GB. (GPU)
Antec HCG EXTREME 1000 Watt Gold Power Supply. (PSU)
Samsung 500GB EVO 860 Solid State Drive, Installed Games. (SSD)
Samsung 980 PRO 1TB Solid State Drive, Operating System, Installed Games. (NVMe)
Samsung 980 PRO 2TB Solid State Drive, Installed Games. (NVMe)
Western Digital SN550 2TB Solid State Drive, Installed Games. (NVMe)
+ Ugreen NVMe~PCIe Adapter.
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 10TB ST10000VE0008. 7200rpm Hard Drive, Movies. (HDD)
Microsoft VHD Blue Ray Image Drive.
Intel 1000Mbps Ethernet.
D-Link 300Mbps Usb WiFi.
Genius GX Scorpion K220 Wired Usb RGB Gaming Keyboard.
XGR Wired Usb LED Gaming Mouse.
Logitech Stereo Speakers.
LG 24inch 1080p 144Hz Monitor. (Capable of 2160p [4K] @ 120Hz)
Microsoft Windows 11 Home 64bit Usb Install media and activation. 24H2

Other than the described issue in the thread title, the pc has no other issues, but I like to, with tom hardware members help and support to figure this out and maybe try and resolve this before I'm faced with this again next summer.

Note: Infinite reboot only present when pc is Idle when ambient is near 40c.
Note 2 : Infinite reboot 2 only present when the pc has sudden loss of power when the monitor was in standby mode and stops rebooting when monitor is turned on.

 

[Ralston18]

Likely the build is just getting too hot.

Build temperature "X" + 40 C ambient = no PC reboots

Build temperature "(X + 1)" + 40 C ambient = PC reboots

Try some things to decrease overall temperatures within the case.

Maybe temporarily disconnect some of the HDD's.

Determine if doing so makes any difference.

If possible, take some photographs showing the inside of the case. Cables, Drives, Fans, coolere, etc. - all components.

Indicate fan air flow directions.

Post the photographs here via imgur (www.imgur.com > green "New post" icon.).

 

[Lutfij]

24GB 2133 MHz Dual-Channel (8GB+4GB Corsair DDR4 & 8GB+4GB Corsair DDR4) (RAM)
This is an odd loadout for ram. Likely this is what's causing the issue. You're advised to work with a matched kit instead of mixing and matching ram kits. To also note, Corsair is the only brand in the market that sources their IC's from multiple vendors. Even if they are cosmetically the same, the PCB revision numbers would tell a different story.

Ideally, you should be on a 2x8/2x16GB DDR4-2666MHz, tight latencied ram kit.

What BIOS version are you on for your motherboard? As for your temps, take off the front panel and see if a fan assisting in the airflow in your case helps alleviate the issue.

Antec HCG EXTREME 1000 Watt Gold Power Supply. (PSU)
How old is the PSU and what did it power prior to the RX 7900 XT?

 

[iTRiP]

Likely the build is just getting too hot.

Build temperature "X" + 40 C ambient = no PC reboots

Build temperature "(X + 1)" + 40 C ambient = PC reboots

Try some things to decrease overall temperatures within the case.

Maybe temporarily disconnect some of the HDD's.

Determine if doing so makes any difference.

If possible, take some photographs showing the inside of the case. Cables, Drives, Fans, coolere, etc. - all components.

Indicate fan air flow directions.

Post the photographs here via imgur (www.imgur.com > green "New post" icon.).

If at all, this might be some damage to some component, I don't seek to remedy the pc's in question I seek to eliminate this issue, with pinpointing the new issue after last summer, possibly by replacing the exact pc component that is causing this, with your help, because on my own I have not been able to pinpoint the exact cause.

 

[iTRiP]

24GB 2133 MHz Dual-Channel (8GB+4GB Corsair DDR4 & 8GB+4GB Corsair DDR4) (RAM)
This is an odd loadout for ram. Likely this is what's causing the issue. You're advised to work with a matched kit instead of mixing and matching ram kits. To also note, Corsair is the only brand in the market that sources their IC's from multiple vendors. Even if they are cosmetically the same, the PCB revision numbers would tell a different story.

Ideally, you should be on a 2x8/2x16GB DDR4-2666MHz, tight latencied ram kit.

What BIOS version are you on for your motherboard? As for your temps, take off the front panel and see if a fan assisting in the airflow in your case helps alleviate the issue.

Antec HCG EXTREME 1000 Watt Gold Power Supply. (PSU)
How old is the PSU and what did it power prior to the RX 7900 XT?

5year old PSU (it powered this same pc with a RX 64 Vega and HD 7950 simultaneously before but then after same pc but only the RX Vega 64) it's seems to be powering the new build just fine as well (seen a power draw of nearly 400Watts with the RX 7900 XT besides the rest of the system and no issues playing 24/7, Bios version F7, the ram yes: It' fails memtest with all four sticks, but passes individually, and doesn't cause any other pc related issues nor gaming issues, possibly not the issue cause, but what do I know, could be, but why would this be the cause, stronger cause for replacing component ram required.

Thank you so far, where else do you see an issue that could be the cause.

Or should we be focusing solely on the ram?

Possibilities.

 

[iTRiP]

Right the two posts where different issues, I don't know why they are merged now, totally different issues observed with this pc.

Noted lets work with it like that...

Issue one: temperature related. (the 40c issue)

Issue two: GPU, monitor related. (not an issue, just an observation since RX 7900 XT upgrade)

Thus the two posts, witch are now one post but two unrelated issues faced with this pc.

thank you lets help me help others figure this out.

 

[Ralston18]

Remember that PSUs provide three different voltages (3.3, 5, and 12) to various system components.

A problem with any one voltage can wreak havoc on the host system. Maybe voltage to RAM.....

Do you have a multimeter and know how to use it? Or know someone who does?

FYI:

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load.

However, any voltage out of tolerance makes the PSU a suspect. (Not too mention the PSU being 5 years old to begin with.)

PSU's have a designed in EOL (End of Life). The PSU may be at or past that time - starting to falter and fail at times of peak loads or otherwise struggling to provide the required voltages.

 

[iTRiP]

Remember that PSUs provide three different voltages (3.3, 5, and 12) to various system components.

A problem with any one voltage can wreak havoc on the host system. Maybe voltage to RAM.....

Do you have a multimeter and know how to use it? Or know someone who does?

FYI:

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load.

However, any voltage out of tolerance makes the PSU a suspect. (Not too mention the PSU being 5 years old to begin with.)

PSU's have a designed in EOL (End of Life). The PSU may be at or past that time - starting to falter and fail at times of peak loads or otherwise struggling to provide the required voltages.

Thanks for pointing out the PSU, at this point I have looked at the PSU multiple times and can't fault it yet myself, the voltages at idle in the bios seem perfect (all of them 3.3, 5, 12 and the others) I know it's not the same as measuring with a multimeter, besides I don't have one but I know how to test with it...but I'm not willing to disassemble again to do that.

Should I be focusing on the PSU then for this issue or could there be something else, that is the cause, mainly the 40c issue at idle is my main concern at this point not only for myself but also with this pc rebooting indefinitely, till the pc had been shutdown for half an hour the infinite rebooting stops for the day when night arrives and gaming can resume.

 

[Ralston18]

Look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing some reboot related errors if the boot process even gets far enough along to do so.

Also check the boot process itself - have the system display what is being done during the boot process.

Verbose mode - may be listed differently as a configuration options in the boot menus.

The process makes boot up take longer and may be off either by default or disabled when the system was originally configured.

Do you have any means to cool the ambient temperature during the day or whenever the ambient temperature exceeds 40c?

Maybe a just a small fan to force cooler air into the area around the computer.

What is the ambient temperature range?

 

[iTRiP]

Look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing some reboot related errors if the boot process even gets far enough along to do so.

Also check the boot process itself - have the system display what is being done during the boot process.

Verbose mode - may be listed differently as a configuration options in the boot menus.

The process makes boot up take longer and may be off either by default or disabled when the system was originally configured.

Do you have any means to cool the ambient temperature during the day or whenever the ambient temperature exceeds 40c?

Maybe a just a small fan to force cooler air into the area around the computer.

What is the ambient temperature range?

Ok so I can't reproduce the 40c ambient infinite pc reboot without actually having a 40c ambient, I might try an air conditioner, but I reckon that might be bad for my health, other cooling options have been applied, and I don't even think that the room that the pc is in reaches 40c, it' something observed when it's near 40c outside.

The event viewer kept showing an event that was temperature related in its nature, cpu, motherboard related in my opinion? (keep in mind idle pc state)

Also the previous GPU outright died from gaming in the heat, but the rest of the system is still working, but that does leave me to believe that one of these still being used components might have damage and could be replaced if only I could figure witch part it would be. As you might think I don't want to replace anything without doing so under fine merit.

At this point I could just shutdown the pc on a near 40c afternoon and simply power it on again at night to resume gaming to remedy the issue, but like I said I'd rather replace the component causing the issue.

The ambient temperature range in this location is -5c to +40c. year round max observed.

Note: gaming and pc generated heat does not cause this issue! (it's the ambient heat causing something to fail)

 

[JayGau]

Ok so I can't reproduce the 40c ambient infinite pc reboot without actually having a 40c ambient, I might try an air conditioner, but I reckon that might be bad for my health, other cooling options have been applied, and I don't even think that the room that the pc is in reaches 40c, it' something observed when it's near 40c outside.

The event viewer kept showing an event that was temperature related in its nature, cpu, motherboard related in my opinion? (keep in mind idle pc state)

Also the previous GPU outright died from gaming in the heat, but the rest of the system is still working, but that does leave me to believe that one of these still being used components might have damage and could be replaced if only I could figure witch part it would be. As you might think I don't want to replace anything without doing so under fine merit.

At this point I could just shutdown the pc on a near 40c afternoon and simply power it on again at night to resume gaming to remedy the issue, but like I said I'd rather replace the component causing the issue.

The ambient temperature range in this location is -5c to +40c. year round max observed.

Note: gaming and pc generated heat does not cause this issue! (it's the ambient heat causing something to fail)

Could be something as simple as the case power button (when the room temperature gets hot some metal expansion makes a short and induce infinite reboot like you were constantly holding the power button). You could try to unplug the front panel from the motherboard and see if still happens, but not easy to test since you have to reach that temperature in your room.

 

[Ralston18]

So to restate, at the risk of some over-simplication:

The computer begins to constantly reboot when the outside ambient temperature reaches 40 C (104 F).

And consistently so.

Correct?

= = = =

This: "The event viewer kept showing an event that was temperature related in its nature"

What specific events are being captured by Event Viewer and/or Reliability History? Screenshots, details etc...

Any power strips, surge protectors, UPSs, extension cords, converters, etc. serving the computer?

Actually seems to be more like some sort of static spark "zap". Most people have experienced their computer going down when they touch it and release an electrical static discharge. Especially in cold dry conditions. Has that ever happened to the PC?

= = = =

So what is outside: power lines, telephone lines, internet lines, maybe cameras and alarm systems. Wires of any sort.

I would not expect the PC to continually reboot for some reason if the problem was solely with telephone or internet lines. Barring some really serious problem that would likely impact much more that just the PC.

That leaves power.

To follow along with @JayGau's thought a bit but going outside as you are leaning.

It gets hot. Something expands with the heat. The expansion causes a short, power is suddenly lost, something cools, the short "disconnects, power returns, and the PC reboots.

The big flaw is that Windows would likely record some sort of "Windows was not properly shut down" message.

So the process could involve some other incoming connection that "touches" the computer. Most likely the incoming internet connection. Some short high voltage spike that simply zaps the computer. And could be, during it all, be damaging components to where they will eventually fail.

When temperatures permit go outside and start looking at and following (tracing) wires.

Do so safely - no climbing roofs, poles, etc..

Look for signs of damage, corrosion, bare conductor showing, animal chews, twists, tangles, pinched, kinked, staples, nails. grounding (earthing ) connections.

Watch where the sun is hitting. Especially at times the ambient temperature first hits 40 c plus.

At least an outside inspection might eliminate possible causes. At least visible causes....

For the moment, not sure what else to suggest.

 

[iTRiP]

Could be something as simple as the case power button (when the room temperature gets hot some metal expansion makes a short and induce infinite reboot like you were constantly holding the power button). You could try to unplug the front panel from the motherboard and see if still happens, but not easy to test since you have to reach that temperature in your room.

No, it's not the case power button, confirmed because the pc had these same symptoms when all the components were installed in another case.

 

[iTRiP]

So to restate, at the risk of some over-simplication:

The computer begins to constantly reboot when the outside ambient temperature reaches 40 C (104 F).

And consistently so.

Correct?

= = = =

This: "The event viewer kept showing an event that was temperature related in its nature"

What specific events are being captured by Event Viewer and/or Reliability History? Screenshots, details etc...

Any power strips, surge protectors, UPSs, extension cords, converters, etc. serving the computer?

Actually seems to be more like some sort of static spark "zap". Most people have experienced their computer going down when they touch it and release an electrical static discharge. Especially in cold dry conditions. Has that ever happened to the PC?

= = = =

So what is outside: power lines, telephone lines, internet lines, maybe cameras and alarm systems. Wires of any sort.

I would not expect the PC to continually reboot for some reason if the problem was solely with telephone or internet lines. Barring some really serious problem that would likely impact much more that just the PC.

That leaves power.

To follow along with @JayGau's thought a bit but going outside as you are leaning.

It gets hot. Something expands with the heat. The expansion causes a short, power is suddenly lost, something cools, the short "disconnects, power returns, and the PC reboots.

The big flaw is that Windows would likely record some sort of "Windows was not properly shut down" message.

So the process could involve some other incoming connection that "touches" the computer. Most likely the incoming internet connection. Some short high voltage spike that simply zaps the computer. And could be, during it all, be damaging components to where they will eventually fail.

When temperatures permit go outside and start looking at and following (tracing) wires.

Do so safely - no climbing roofs, poles, etc..

Look for signs of damage, corrosion, bare conductor showing, animal chews, twists, tangles, pinched, kinked, staples, nails. grounding (earthing ) connections.

Watch where the sun is hitting. Especially at times the ambient temperature first hits 40 c plus.

At least an outside inspection might eliminate possible causes. At least visible causes....

For the moment, not sure what else to suggest.

I have checked everything else that could be affecting the pc on these hot days, keep in mind It's only affecting this pc and my other pc and appliances are unaffected, to it's not the power delivery or the power distribution in or around my house neither, which still leads me to too believe a damaged cpu, motherboard, ram, ssd, nvme, psu, which are basically all the older components witch I have had and where not upgraded with my last upgrade to this pc, and can't withstand such heat anymore due to heat damage.

So, with that said, how do I go about finding the culprit component without making the situation worse.
In you experience can pc components have damage like that and still work as if nothing is wrong besides when the conditions are not met that keeps them from failing only when it's ambient heat outside.

Note: what I remember now of this issue is: the power delivery is uninterrupted during these infinite reboots, namely simply observed as a windows restart infinitely.

 

[VizzieTheViz]

Ok so I can't reproduce the 40c ambient infinite pc reboot without actually having a 40c ambient, I might try an air conditioner, but I reckon that might be bad for my health, other cooling options have been applied, and I don't even think that the room that the pc is in reaches 40c, it' something observed when it's near 40c outside.

The event viewer kept showing an event that was temperature related in its nature, cpu, motherboard related in my opinion? (keep in mind idle pc state)

Also the previous GPU outright died from gaming in the heat, but the rest of the system is still working, but that does leave me to believe that one of these still being used components might have damage and could be replaced if only I could figure witch part it would be. As you might think I don't want to replace anything without doing so under fine merit.

At this point I could just shutdown the pc on a near 40c afternoon and simply power it on again at night to resume gaming to remedy the issue, but like I said I'd rather replace the component causing the issue.

The ambient temperature range in this location is -5c to +40c. year round max observed.

Note: gaming and pc generated heat does not cause this issue! (it's the ambient heat causing something to fail)

So the ambient temperature can be 40c but you’re worried AC might be bad for your health?

I’d be much more worried about being in a 40c ambient environment.

 

[iTRiP]

So the ambient temperature can be 40c but you’re worried AC might be bad for your health?

I’d be much more worried about being in a 40c ambient environment.

Yeah I'm quite worried about being in 40c ambient environment, wasn't my choice, it was the only property available for purchase at the time I had to leave the previous environment that had suitable ambient all year round, anyway, I'll see whenever I can move but for now, don't you have some sort of clue what could be causing my pc issues as long as I have to stay here in the summer heat, I might as well sort out things like this issue with my pc. (I'm vastly improving this property, and then it might be better suited for somebody else to purchase it from me that if they are better suited for living in the summer heat than I)

Anyway to recap my ideas up till now: damaged cpu, motherboard, ram, hdd, ssd, nvme, psu could be anyone of these right, but how about going to pinpoint the exact damaged component without swapping out parts with new ones, which seems to be the only way.

Man did I mention I don't like it much having damaged or defective pc components.

Any help would be appreciated, thank you. (and if going by the tread title is that normal for an RX 7900 XT)

 

[VizzieTheViz]

Yeah I'm quite worried about being in 40c ambient environment, wasn't my choice, it was the only property available for purchase at the time I had to leave the previous environment that had suitable ambient all year round, anyway, I'll see whenever I can move but for now, don't you have some sort of clue what could be causing my pc issues as long as I have to stay here in the summer heat, I might as well sort out things like this issue with my pc. (I'm vastly improving this property, and then it might be better suited for somebody else to purchase it from me that if they are better suited for living in the summer heat than I)

Anyway to recap my ideas up till now: damaged cpu, motherboard, ram, hdd, ssd, nvme, psu could be anyone of these right, but how about going to pinpoint the exact damaged component without swapping out parts with new ones, which seems to be the only way.

Man did I mention I don't like it much having damaged or defective pc components.

Any help would be appreciated, thank you. (and if going by the tread title is that normal for an RX 7900 XT)

Sorry, my comment was t very helpful.

I’d start with booting the pc with the bare minimum needed to reach windows: psu, mobo, cpu, ram and os drive.

If the problem persists it’s one of these components. If the problem can’t be reproduced add the gpu and try again. If this makes the problem reappear then it’s probably gpu or drivers or maybe the psu.

 

[Ralston18]

As above per @VizzieTheViz

Simplify the build to a bare bones configuration.

Determine if the reboots continue.

If not, then add components back one by one and only one at a time.

Allow a day or so between additions. Watch the performance monitors and watch the logs.

If the infinite rebooting returns then look for some change(s) that corresponded with the last added component.