Info about Toshiba Hdd Smart Value

[mcap83]

Hi, I'm Matteo from Italy, and this is my first message here.

2 months ago I've bought a new Acer notebook (V3-572G-596M) and its hdd is a Toshiba MQ01ABD100 with 1000 GB.
The notebook is working fine, but since the first days I've noticed a strange thing: the SMART value 0A "Spin retry count" is raising up almost every day.
Today the value is 141 ... Its RAW value is 0, so I cannot understand why that value is raising so fast.

Acer says that the value may be different using different test program, but I've used 4 programs (CrystalDiskInfo, Hdd health, Hd sentinel and Speccy) and the value is the same.

Is there a specific Toshiba HDD test ???


Here there is a CrystalDiskInfo report:

----------------------------------------------------------------------------
CrystalDiskInfo 6.3.0 (C) 2008-2015 hiyohiyo
Crystal Dew Worl

d : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8.1 [6.3 Build 9600] (x64)
Date : 2015/03/27 21:17:12

-- Controller Map ----------------------------------------------------------
+ Mobile 5th Generation Intel(R) Core(TM) SATA Controller [AHCI Mode] - 9C83 [ATA]
- TOSHIBA MQ01ABD100
- HL-DT-ST DVDRAM GUC0N
- Controller spazi di archiviazione Microsoft [SCSI]

-- Disk List ---------------------------------------------------------------
(1) TOSHIBA MQ01ABD100 : 1000,2 GB [0/0/0, pd1]

----------------------------------------------------------------------------
(1) TOSHIBA MQ01ABD100
----------------------------------------------------------------------------
Model : TOSHIBA MQ01ABD100
Firmware : AX003J
Serial Number : *********
Disk Size : 1000,2 GB (8,4/137,4/1000,2/1000,2)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 424 hours
Power On Count : 229 count
Temperature : 30 C (86 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0001h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _50 000000000000 Read Error Rate
02 100 100 _50 000000000000 Throughput Performance
03 100 100 __1 000000000699 Spin-Up Time
04 100 100 __0 000000000845 Start/Stop Count
05 100 100 _50 000000000000 Reallocated Sectors Count
07 100 100 _50 000000000000 Seek Error Rate
08 100 100 _50 000000000000 Seek Time Performance
09 _99 _99 __0 0000000001A8 Power-On Hours
0A 141 100 _30 000000000000 Spin Retry Count
0C 100 100 __0 0000000000E5 Power Cycle Count
BF 100 100 __0 000000000008 G-Sense Error Rate
C0 100 100 __0 000000000003 Power-off Retract Count
C1 100 100 __0 000000000E15 Load/Unload Cycle Count
C2 100 100 __0 002B000F001E Temperature
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
DC 100 100 __0 000000000000 Disk Shift
DE 100 100 __0 000000000180 Loaded Hours
DF 100 100 __0 000000000000 Load/Unload Retry Count
E0 100 100 __0 000000000000 Load Friction
E2 100 100 __0 0000000000B8 Load 'In'-time
F0 100 100 __1 000000000000 Head Flying Hours

 

[popatim]

The drive is failing to spin up to speed in the allocated time. Acer should have had you run drive diagnostics so that they can warranty exchange it.

 

[mcap83]

I've used also Acer Care Center program, and the HD test result is "GOOD". Acer told me to monitor the hdd...

 

[fzabkar]

Acer is wrong. All SMART test programs retrieve the same SMART data from the drive. The only difference is in how the author of the software interprets the data.

In your case the Current value of 141 increases as the drive's health improves. I would only be concerned if the raw value changes.

The Spin Up Time value of 0x699 (= 1689) probably corresponds to 1.689 seconds.

http://www.google.com/search?q=0x699+in+decimal