Question input delay, stutter, weird internet, usb error

[- sam -]

Hello, firstly I would like to apologize. I have a lot to type out.

I've had my PC rig for over 3-4 years now. I've been experiencing multiple problems and now I'm starting to think possibly all the issues I'm facing are all related. I kind of panic put together this thread, stuff is not in order in regards of problems so I will list them here at the top to make it easier perhaps.

When I first built my PC I always remember when I close my side panel door closed gently it would freeze my entire computer. I don't remember why I had the side panel open to begin with but this problem kept happening, I never did it since and just forgot about it. I thought I should post it here incase. (3-4 years ago I discovered this problem)

Also my internet. When I do speedtest sometimes my internet is completely fine and sometimes my internet would feel bad, I do a speedtest and it seems to cap me at a very low download speed. The fix is usally to take out the ethernet and put it back in, sometimes it would work first time other times I need to move the cable more until I get the internet speed I pay for.

The main problem started with gaming. I would play games and out of nowhere for no reason the game would start to feel sluggish and laggy. For example movement and pressing down abilities it would feel like some type of delay. Then it would randomly go back to normal and the game feels flawless. When this problem happened I thought it was my internet, but after multiple checks and constant monitoring it is not the internet or packet loss. During games such as World of Warcraft I would have good fps then it would randomly drop and I would feel some type of stutter, it's brief but botheresome.

Secondly I checked my monitor and GPU settings to ensure everything is correct because after my own research I heard it could cause something like input lag. I'm removed the GPU driver multiple times in safemode with DDU uninstaller. The problem still persists with gsync + vsync on and with them both off.

Thirdly I check my temps and monitor gpu and cpu usage in games and I do notice that when I have a browser and a stream playing whilst gaming my cpu would reach around 70-90% usage via task manager. I tried on both chrome and firefox and this seems to still be an issue. The temps are completely normal aswell, nothing which had me worried.


Recently I cleaned my PC by unplugging all the cables at the back of the tower and when I turned everything on the next day I randomly got an error saying "usb controller resources exceeded" which made me think it's a possible issue with the motherboard.

TLDR:
- games feel laggy/sluggish but randomly fix itself
- internet randomly goes bad but removing the ethernet cable and putting it back in the PC sometimes fixes it
- closing side panel on PC whilst it's running froze my PC (I don't know why I did this but it was 3-4 years ago) never did it since, but it happened multiple times.
- cleaned my pc and next day I get error (USB Controller resources exceeded

When I got the error about USB slots today I google the problem and it said something about motherboard bandwidth problem. Could this be the problem with all the symptoms I'm having?

Ryzen 5800x
MSI Tomahawk x570
32 GB RAM
3070 FE
Gsync 165hz monitor

I'm very sorry for the wall of text I'm just so sad and I'm starting to panic because I've been years with this in-game lag of some kind and I can't find a fix.

 

[JayGau]

Hello, firstly I would like to apologize. I have a lot to type out.

I've had my PC rig for over 3-4 years now. I've been experiencing multiple problems and now I'm starting to think possibly all the issues I'm facing are all related. I kind of panic put together this thread, stuff is not in order in regards of problems so I will list them here at the top to make it easier perhaps.

When I first built my PC I always remember when I close my side panel door closed gently it would freeze my entire computer. I don't remember why I had the side panel open to begin with but this problem kept happening, I never did it since and just forgot about it. I thought I should post it here incase. (3-4 years ago I discovered this problem)

Also my internet. When I do speedtest sometimes my internet is completely fine and sometimes my internet would feel bad, I do a speedtest and it seems to cap me at a very low download speed. The fix is usally to take out the ethernet and put it back in, sometimes it would work first time other times I need to move the cable more until I get the internet speed I pay for.

The main problem started with gaming. I would play games and out of nowhere for no reason the game would start to feel sluggish and laggy. For example movement and pressing down abilities it would feel like some type of delay. Then it would randomly go back to normal and the game feels flawless. When this problem happened I thought it was my internet, but after multiple checks and constant monitoring it is not the internet or packet loss. During games such as World of Warcraft I would have good fps then it would randomly drop and I would feel some type of stutter, it's brief but botheresome.

Secondly I checked my monitor and GPU settings to ensure everything is correct because after my own research I heard it could cause something like input lag. I'm removed the GPU driver multiple times in safemode with DDU uninstaller. The problem still persists with gsync + vsync on and with them both off.

Thirdly I check my temps and monitor gpu and cpu usage in games and I do notice that when I have a browser and a stream playing whilst gaming my cpu would reach around 70-90% usage via task manager. I tried on both chrome and firefox and this seems to still be an issue. The temps are completely normal aswell, nothing which had me worried.


Recently I cleaned my PC by unplugging all the cables at the back of the tower and when I turned everything on the next day I randomly got an error saying "usb controller resources exceeded" which made me think it's a possible issue with the motherboard.

TLDR:
- games feel laggy/sluggish but randomly fix itself
- internet randomly goes bad but removing the ethernet cable and putting it back in the PC sometimes fixes it
- closing side panel on PC whilst it's running froze my PC (I don't know why I did this but it was 3-4 years ago) never did it since, but it happened multiple times.
- cleaned my pc and next day I get error (USB Controller resources exceeded

When I got the error about USB slots today I google the problem and it said something about motherboard bandwidth problem. Could this be the problem with all the symptoms I'm having?

Ryzen 5800x
MSI Tomahawk x570
32 GB RAM
3070 FE
Gsync 165hz monitor

I'm very sorry for the wall of text I'm just so sad and I'm starting to panic because I've been years with this in-game lag of some kind and I can't find a fix.

What is your PSU (brand and wattage)?

What do you have plugged in your USB ports? Do you have one of those usb hubs with multiple ports? (those can cause problems if you connect too many things to it and overload the poor single port in which it's plugged in.)

Also, you should never do anything inside your case while the computer is powered on. I don't understand when say you did it only once but it happened multiple times. Doesn't make sense to me. What happened multiple times?

It's hard to diagnose intermittent problems that "resolve" themselves. You can install HWMonitor and keep an eye on you voltages, power draw, CPU clock, RAM usage, etc. while gaming and see if anything weird happens when you get the problem. Do you have any offline games you can play to see if your problem only happens when you play online?

Also, I would recommend to run a Malwarebyte scan, just in case.

But if you did something in you case while the computer was powered on, it was certainly not healthy for your hardware.

 

[- sam -]

What is your PSU (brand and wattage)?

What do you have plugged in your USB ports? Do you have one of those usb hubs with multiple ports? (those can cause problems if you connect too many things to it and overload the poor single port in which it's plugged in.)

Also, you should never do anything inside your case while the computer is powered on. I don't understand when say you did it only once but it happened multiple times. Doesn't make sense to me. What happened multiple times?

It's hard to diagnose intermittent problems that "resolve" themselves. You can install HWMonitor and keep an eye on you voltages, power draw, CPU clock, RAM usage, etc. while gaming and see if anything weird happens when you get the problem. Do you have any offline games you can play to see if your problem only happens when you play online?

Also, I would recommend to run a Malwarebyte scan, just in case.

But if you did something in you case while the computer was powered on, it was certainly not healthy for your hardware.

rm 750x psu

i have no hubs. i have my mouse, keyboard, amp and microphone plugged in. aswell as ethenet cable.

i remember when i built the pc i had a problem with a different psu which was causing noise. i was opened the side panel when it was running to figure out where the noise was coming from, it turned out to be a faulty psu and it was swapped. thats how i discovered the problem, i didn't slam the panel closed but it has magnets, if i push it closed and let the magnets close it the pc hard froze like that. once i got the new rm 750x i never touched the side panel whilst it was on ever again.

unfortunately i don't play any offline games. i run malwarebytes regularly too. nothing bad.
i do however sometimes notice my monitor flickers. it's a Dell S2721DGF. i thought it was my eyes at first but it's so quick and not often it's hard to tell, i'm not bothered by it.

 

[JayGau]

A faulty PSU can cause damage to your hardware, especially the motherboard. You replaced the defective one, but maybe it had time to do some nasty things. But your problems don't seem to be caused by a defective board (beside maybe the USB error thing). Did you ever install the AMD chipset driver on this computer? I would try the auto update tool from AMD to make sure you are up to date:

https://www.amd.com/en/support/download/drivers.html

Also, since you only play online games, I would not rule out the network issue so fast. You could see a normal speed and no packet loss while having some high latency events that cripple your game. It happened to me a few years ago. My game would stutter as hell and sometime kicked me out of the session and I figured out I had very high ping episodes time to time (it was a problem with my internet provider and they fixed it after a multiple-week fight with them). You could open a Windows Powershell terminal and run this command:

ping.exe -t google.com|Foreach{"{0} - {1}" -f (Get-Date),$_}

And then play your game (while the ping command is still running in background). When the issue happens, note the time and then go back to the terminal and see if the "time=" value went much higher than the average at the time of the issue. Like if the problem happened at 9:05:30 and the ping at this time was 1000ms instead of, I don't know what is your normal latency but let's say 40ms, then your problem is clearly related to your internet connection.

About the screen flickering, if it happens only while gaming, that can happen when you have large fps fluctuation with G-Sync on. But if it happens when you are on the desktop, it could be either a problem with the monitor or the GPU.

 

[- sam -]

A faulty PSU can cause damage to your hardware, especially the motherboard. You replaced the defective one, but maybe it had time to do some nasty things. But your problems don't seem to be caused by a defective board (beside maybe the USB error thing). Did you ever install the AMD chipset driver on this computer? I would try the auto update tool from AMD to make sure you are up to date:

https://www.amd.com/en/support/download/drivers.html

Also, since you only play online games, I would not rule out the network issue so fast. You could see a normal speed and no packet loss while having some high latency events that cripple your game. It happened to me a few years ago. My game would stutter as hell and sometime kicked me out of the session and I figured out I had very high ping episodes time to time (it was a problem with my internet provider and they fixed it after a multiple-week fight with them). You could open a Windows Powershell terminal and run this command:

ping.exe -t google.com|Foreach{"{0} - {1}" -f (Get-Date),$_}

And then play your game (while the ping command is still running in background). When the issue happens, note the time and then go back to the terminal and see if the "time=" value went much higher than the average at the time of the issue. Like if the problem happened at 9:05:30 and the ping at this time was 1000ms instead of, I don't know what is your normal latency but let's say 40ms, then your problem is clearly related to your internet connection.

About the screen flickering, if it happens only while gaming, that can happen when you have large fps fluctuation with G-Sync on. But if it happens when you are on the desktop, it could be either a problem with the monitor or the GPU.

When I say the first PSU was faulty it was actually coil whine. I used to have videos of it but I must of deleted it. The PSU was just very loud and I had it replaced.

I'm unsure what the chipset driver is. Was I suppose to get this after building my PC? It's my first PC I built and I find it very hard to understand what I need and what I don't need. Can you show me where I can get it?

As for the internet problem it happened again today. For example I did a speedtest and my internet was capped. To fix it I had to remove cable/or bend it a little to get my speeds back.

before -

https://imgur.com/a/MGpZCMr

View: https://imgur.com/a/MGpZCMr

after -

https://imgur.com/a/cC8bQig

View: https://imgur.com/a/cC8bQig



the stuttering seemms to happen mostly in one game compared to another. However I did find a think for one game which was to have gsync on and vsync enabled in nvcp. However the stuttering felt "better" but it seems to have lag of some sort. it's hard to describe. What settings am I suppose to be running? I followed a blurbuster post and it said to use gsync and vsync. then google told me if i get more fps than my refresh rate i need to turn both off. I'm so confused. Whats the difference from vsync nvcp and using ingame fps limiter?

what settings should i use to get the most efficieny out of my rig?
is there a way to test my motherboard also? i google my symptoms and the ai response says motherboard bandwidth problem, which scares me.

 

[JayGau]

The chipset drivers are the drivers that allow the OS (Windows in this case) to control your motherboard's chipset, which is the "heart" of your motherboad. If you never installed them, Windows uses it's own drivers but they are general drivers and not as effective as the ones developed by AMD (or Intel). I gave you the link in my previous message to download the AMD auto update tool. Just download and execute it and it will find the best drivers for your motherboard and install them.

We also need to make sure we understand your problem correctly. Stuttering is when the game "pauses" for a brief moment, most often because either the GPU or the CPU needed more time to finish their calculation at this moment. This is different from screen tearing, which is when the monitor displays frames that are partially rendered, making the image a mix of two different frames. You don't feel a "pause", but you see some distorted images in this case.

V-sync basically forces your GPU to wait that the monitor finishes to display the previous frame before sending the new one. It's why it has the effect of capping your frame rate to the monitor refresh rate, but it also works at lower frame rate. That prevents screen tearing but also introduces some input lag since you have to wait for every frame to be fully renderer before displaying the next one (so it adds some delay). G-Sync on the other hand, synchronizes your monitor refresh rate with your GPU frame rate so the image is always complete and there is no screen tearing. But G-Sync has no effect if the frame rate is equal to or higher than the monitor max refresh rate. It's why it's recommended to use V-sync and G-Sync at the same time (unless you are sure that your frame rate always stays well below your monitor max refresh rate, then you can use only G-Sync). If you want to use only G-sync and no V-Sync but your frame rate can reach the monitor max refresh rate, it's better to cap the frame rate slightly under the monitor max refresh rate to prevent screen tearing and minimize latency.

So, stuttering and screen tearing are two different problems with different causes.

I don't think there is test software for motherboards. Like I said, you need a tool like HWMonitor and see if your voltages and power draw are working as they should. HVMonitor can also show the bandwidth used by your GPU. By the way, if you are concerned about your bandwidth, please make sure your graphics card is in the top PICe slot (16x) and not the bottom one (8x).

Also, if you don't test your ping with the command I gave you in my previous message then we cannot know if your game and internet problems are related.