Question Input not supported screen

[montemonty]

Motherboard: X570 plus

CPU: ryzen 7 3700x

GPU: rx 6600



I tried resetting my cmos battery by taking it out and I also used a screwdriver on the 2 pins, but when I go to restart my computer I get a screen that says "input not supported".

I tried resetting the cmos battery because I was getting the "input not supported" screen whenever I tried to enter the bios. Now it's just permanently there and my pc wont work at all. Any help would be greatly appreciated.

 

[Ralston18]

Make and model monitor?

What video connection(s) are you using?

Cables/plugs/ports? Any adapters?

 

[montemonty]

Make and model monitor?

What video connection(s) are you using?

Cables/plugs/ports? Any adapters?

Acer sb220q
Hdmi cable
I'm using usb cables for my peripherals. Someone told me it could be that so I unplugged everything but the monitor and the issue persisted.

 

[Ralston18]

Will the computer boot into safe mode?

If supported by the motherboard and CPU try the cable using the computer's integrated graphics.

This motherboard? (Verify that I found the applicable User Manual.)

https://dlcdnets.asus.com/pub/ASUS/...0-PLUS/E15235_TUF_GAMING_X570-PLUS_UM_WEB.pdf

From the technical specs:

Graphic
Integrated Graphics in the 3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
Multi-VGA output support : HDMI/DisplayPort ports

• Supports HDMI 1.4b with max. resolution 4096 x 2160 @ 24 Hz
• Supports DisplayPort with max. resolution 4096 x 2160 @ 60 Hz

Multi-GPU Support
3rd and 2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
Supports AMD CrossFireX™ Technology

= = = =

Where did you get the HDMI cable now in use? New, used...?

Try another known working HDMI cable.

Try your HDMI cable on another known working HDMI video connection.

Determine if the problem stays with your computer or follows your HDMI cable.

 

[montemonty]

Will the computer boot into safe mode?

If supported by the motherboard and CPU try the cable using the computer's integrated graphics.

This motherboard? (Verify that I found the applicable User Manual.)

https://dlcdnets.asus.com/pub/ASUS/...0-PLUS/E15235_TUF_GAMING_X570-PLUS_UM_WEB.pdf

From the technical specs:

Graphic
Integrated Graphics in the 3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
Multi-VGA output support : HDMI/DisplayPort ports

• Supports HDMI 1.4b with max. resolution 4096 x 2160 @ 24 Hz
• Supports DisplayPort with max. resolution 4096 x 2160 @ 60 Hz

Multi-GPU Support
3rd and 2nd Gen AMD Ryzen™/3rd, 2nd and 1st Gen AMD Ryzen™ with Radeon™ Graphics Processors
Supports AMD CrossFireX™ Technology

= = = =

Where did you get the HDMI cable now in use? New, used...?

Try another known working HDMI cable.

Try your HDMI cable on another known working HDMI video connection.

Determine if the problem stays with your computer or follows your HDMI cable.

I was able to fix it using a different monitor. Thanks for the help