[SOLVED] installed memory (ram) 16gb 8gb reading

[abdelrahman5565]

i have installed memory ram 16gb 8gb reading only
operating system 64 bit win 10
installed memory ram 12 gb (11.8 gb usable )

https://ibb.co/8D7M2Hx
https://ibb.co/4FGjvwh

Spoiler

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.92.2.x64

Processors
-------------------------------------------------------------------------

Number of sockets 1
Number of threads 12

APICs
-------------------------------------------------------------------------

Socket 0
-- Core 0 (ID 0)
-- Thread 0 0
-- Thread 1 1
-- Core 1 (ID 1)
-- Thread 2 2
-- Thread 3 3
-- Core 2 (ID 2)
-- Thread 4 4
-- Thread 5 5
-- Core 3 (ID 3)
-- Thread 6 6
-- Thread 7 7
-- Core 4 (ID 4)
-- Thread 8 8
-- Thread 9 9
-- Core 5 (ID 5)
-- Thread 10 10
-- Thread 11 11

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
Perf timer 10.000 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1 ID = 0
Number of cores 6 (max 6)
Number of threads 12 (max 12)
Manufacturer GenuineIntel
Name Intel Core i7 8700
Codename Coffee Lake
Specification Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
Package (platform ID) Socket 1151 LGA (0x1)
CPUID 6.E.A
Extended CPUID 6.9E
Core Stepping U0
Technology 14 nm
TDP Limit 65.0 Watts
Tjmax 100.0 °C
Core Speed 3192.2 MHz
Multiplier x Bus Speed 32.0 x 99.8 MHz
Base frequency (cores) 99.8 MHz
Base frequency (ext.) 99.8 MHz
Stock frequency 3200 MHz
Max frequency 4600 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3, TSX
Microcode Revision 0xB4
L1 Data cache 6 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 6 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 6 x 256 KBytes, 4-way set associative, 64-byte line size
L3 cache 12 MBytes, 16-way set associative, 64-byte line size
Max CPUID level 00000016h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 12 MB, 16 thread(s)
FID/VID Control yes


Turbo Mode supported, enabled
Max non-turbo ratio 32x
Max turbo ratio 46x
Max efficiency ratio 8x
Speedshift Autonomous
O/C bins none
Ratio 1 core 46x
Ratio 2 cores 45x
Ratio 3 cores 44x
Ratio 4 cores 43x
Ratio 5 cores 43x
Ratio 6 cores 43x
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV
TDP Level 65.0 W @ 32x

Temperature 0 37 degC (98 degF) (Package)
Temperature 1 37 degC (98 degF) (Core #0)
Temperature 2 36 degC (96 degF) (Core #1)
Temperature 3 37 degC (98 degF) (Core #2)
Temperature 4 36 degC (96 degF) (Core #3)
Temperature 5 35 degC (95 degF) (Core #4)
Temperature 6 36 degC (96 degF) (Core #5)
Voltage 0 0.98 Volts (VID)
Voltage 1 +0.00 Volts (IA Offset)
Voltage 2 +0.00 Volts (GT Offset)
Voltage 3 +0.00 Volts (LLC/Ring Offset)
Voltage 4 +0.00 Volts (System Agent Offset)
Power 00 6.86 W (Package)
Power 01 1.43 W (IA Cores)
Power 02 0.10 W (GT)
Power 03 5.33 W (Uncore)
Power 04 0.62 W (DRAM)
Clock Speed 0 3192.19 MHz (Core #0)
Clock Speed 1 2593.66 MHz (Core #1)
Clock Speed 2 2693.41 MHz (Core #2)
Clock Speed 3 897.80 MHz (Core #3)
Clock Speed 4 798.05 MHz (Core #4)
Clock Speed 5 4389.26 MHz (Core #5)
Core 0 max ratio 46.0 (effective 46.0)
Core 1 max ratio 46.0 (effective 46.0)
Core 2 max ratio 46.0 (effective 46.0)
Core 3 max ratio 46.0 (effective 46.0)
Core 4 max ratio 46.0 (effective 45.0)
Core 5 max ratio 46.0 (effective 46.0)

BIOS
-------------------------------------------------------------------------

UEFI Yes

Chipset
-------------------------------------------------------------------------

Northbridge Intel Coffee Lake rev. 07
Southbridge Intel Q370 rev. 10
Graphic Interface PCI-Express
Memory Type DDR4
Memory Size 12 GBytes
Channels Dual
Memory Frequency 1064.1 MHz (1:16)
CAS# latency (CL) 15.0
RAS# to CAS# delay (tRCD) 15
RAS# Precharge (tRP) 15
Cycle Time (tRAS) 36
Row Refresh Cycle Time (tRFC) 374
Command Rate (CR) 2T
Uncore Frequency 798.0 MHz
Host Bridge 0x3EC2


Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) (7F7F7F7F7F7F7F7F7FF100)
SDRAM Manufacturer (ID) Micron Technology (2C00000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2132 (1066 MHz)
Part number RGX2-16G3000
Manufacturing date Week 17/Year 19
Nominal Voltage 1.20 Volts
EPP no
XMP yes
XMP revision 2.0
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 14.0-15-15-33-47 @ 995 MHz
JEDEC #2 15.0-15-15-36-51 @ 1066 MHz
JEDEC #3 16.0-15-15-36-51 @ 1066 MHz
XMP profile XMP-3002
Specification DDR4-3002
Voltage level 1.350 Volts
Min Cycle time 0.666 ns (1501 MHz)
Max CL 16.0
Min tRP 11.88 ns
Min tRCD 11.88 ns
Min tRAS 23.88 ns
Min tRC 45.25 ns
Min tRRD 3.30 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 16.0-18-18-36-68-n.a @ 1501 MHz (1.350 Volts)

DIMM # 2
SMBus address 0x53
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) Micron Technology (2C00000000000000000000)
SDRAM Manufacturer (ID) Micron Technology (2C00000000000000000000)
Size 4096 MBytes
Max bandwidth DDR4-2666 (1333 MHz)
Part number 4ATF51264AZ-2G6E1
Serial number 207C3879
Manufacturing date Week 05/Year 19
Nominal Voltage 1.20 Volts
EPP no
XMP no
AMP no

serial /7FZ4HZ2/CNWS20099700R8/

DMI System Enclosure
manufacturer Dell Inc.
chassis type Desktop
chassis serial 7FZ4HZ2

DMI OEM Strings
string[0] Dell System
string[1] 1[085A]
string[2] 3[1.0]
string[3] 12[www.dell.com]
string[4] 14[1]
string[5] 15[3]
string[6] 27[16203465470]

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 64 GB
max# of devices 4

DMI Memory Device
designation DIMM1
format unknown
type unknown

DMI Memory Device
designation DIMM2
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 4 GB

DMI Memory Device
designation DIMM3
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 8 GB

DMI Memory Device
designation DIMM4
format unknown
type unknown

DMI Processor
manufacturer Intel(R) Corporation
model Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
clock speed 3168.0 MHz
FSB speed 100.0 MHz
multiplier 31.5x

DMI Port Connector
designation PS2Mouse (external)
port type Mouse Port
connector PS/2

DMI Port Connector
designation PS2Keyboard (external)
port type Keyboard Port
connector PS/2

DMI Port Connector
designation LAN (external)
port type Network Port
connector RJ-45

DMI Port Connector
designation DisplayPort 2 (external)
port type Video Port

DMI Port Connector
designation DisplayPort 1 (external)
port type Video Port

DMI Port Connector
designation Serial (external)
port type Serial Port 16550A
connector DB-9 male

DMI Port Connector
designation Line-out (external)
port type Audio Port
connector Mini Jack (headphones)

DMI Port Connector
designation Rear USB 2.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation Rear USB 2.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation Rear USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation Rear USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation Rear USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation Rear USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation SATA0 (internal)

DMI Port Connector
designation SATA1 (internal)

DMI Port Connector
designation SATA2 (internal)

DMI Port Connector
designation SATA3 (internal)

DMI Port Connector
designation SATA4 (internal)

DMI Port Connector
designation FAN_CPU (internal)

DMI Port Connector
designation FAN_SYS (internal)

DMI Port Connector
designation INTRUDER (internal)

DMI Port Connector
designation INT_SPKR (internal)

DMI Port Connector
designation Optional Module (internal)

DMI Port Connector
designation INT_USB (internal)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation FRONT_UAJ (internal)
port type Audio Port
connector Mini Jack (headphones)

DMI Port Connector
designation FRONTPANEL (internal)
designation Front USB 2.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation FRONTPANEL (internal)
designation Front USB 2.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation USB3_FRONT (internal)
designation Front USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation USB3_FRONT (internal)
designation Front USB 3.0 (external)
port type USB
connector Access Bus (USB)

DMI Extension Slot
designation SLOT1
type A5
populated no

DMI Extension Slot
designation SLOT2
type B1
populated yes

DMI Extension Slot
designation SLOT3
type PCI
width 32 bits
populated no

DMI Extension Slot
designation SLOT4
type B0
populated no

DMI Extension Slot
designation SLOT5_M.2
type 17
populated no

DMI Extension Slot
designation SLOT6_M.2
type 15
populated no


Storage
-------------------------------------------------------------------------

Drive 0
Name ST1000DM010-2EP102
Revision CC45
Serial ZN19YE2P
Capacity 931.5 GB
Type Fixed
Bus Type RAID (8)
Rotation speed 7200 RPM
Features SMART
Volume c:\, 244.5 GBytes (17.4 percent available)
Volume d:\, 366.8 GBytes (48.3 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x045E, product=0x0745
USB Device USB Mass Storage Device, class=0x00, subclass=0x00, vendor=0x0480, product=0xA202

Graphics
-------------------------------------------------------------------------

Number of adapters 2

Graphic APIs
-------------------------------------------------------------------------

API D3D
API NVIDIA I/O
API NVIDIA NVAPI
API Intel I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
ID 0x4000000
Name Intel(R) UHD Graphics 630
Board Manufacturer Dell
Codename Coffee Lake GT2
Technology 14 nm
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1028)
Model ID 0x3E92 (0x085A)
Revision ID 0x0
Performance Level 0

Display adapter 1
ID 0x1090307
Name NVIDIA GeForce GTX 1050 Ti
Board Manufacturer ZOTAC International Ltd.
Revision A1
Codename GP107
Core family 0x137 (GP107)
Technology 14 nm
Memory size 4 GB
Memory type GDDR5
Memory vendor Samsung
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x19DA)
Model ID 0x1C82 (0x2454)
Revision ID 0xA1
Performance Level 0
Core clock 139.0 MHz
Memory clock 405.0 MHz

Win32_VideoController AdapterRAM = 0xFFF00000 (4293918720)
Win32_VideoController AdapterRAM = 0x40000000 (1073741824)
Win32_VideoController DriverVersion = 26.21.14.3200
Win32_VideoController DriverVersion = 26.20.100.7262
Win32_VideoController DriverDate = 07/24/2019
Win32_VideoController DriverDate = 09/25/2019

Monitor 0
Model DELL SE2416H (Dell Computer)
ID DELD082
Serial P7HT85CB0L2B
Manufacturing Date Week 50, Year 2015
Size 24.0 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 56-76 Hz
Max Pixel Clock 170 MHz
Gamma Factor 2.2


Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows 10 (10.0) Professional 64-bit (Build 18363)
DirectX Version 12.0


Register Spaces
-------------------------------------------------------------------------

Register space PCI
Register space PCI #2
Register space PCI Express, base address = 0x0F0000000
Register space SMBus, base address = 0x0EFA0
Register space PMIO, base address = 0x0A00
Register space LPC, base address = 0x02E

 

[bignastyid]

It's showing you have 1 8gb dimm and 1 4gb dimm installed so 12gb total.

 

[abdelrahman5565]

It's showing you have 1 8gb dimm and 1 4gb dimm installed so 12gb total.

I HAVE 1 - 16GB AND 1 - 4GB total 20GB

 

[bignastyid]

I HAVE 1 - 16GB AND 1 - 4GB total 20GB

No need to yell(typing in caps is akin to yelling on a forum).
According to the information you posted. It clearly shows a 1 8gb dimm in slot 2 and a 4gb dimm in slot 3.
Now the part number indicates the 8gb dimm was part of a 16gb kit(2 matched 8gb dimms) do you have both of those installed or just one of the 2?

 

[abdelrahman5565]

No need to yell(typing in caps is akin to yelling on a forum).
According to the information you posted. It clearly shows a 1 8gb dimm in slot 2 and a 4gb dimm in slot 3.
Now the part number indicates the 8gb dimm was part of a 16gb kit(2 matched 8gb dimms) do you have both of those installed or just one of the 2?

i'm sorry i dont know abut this
i installed 1 piece 16 gb reading 8gb slot 2
and 1 piece 4 gb reading 4gb slot 3

 

[bignastyid]

That's not a 16gb dimm. It's an 8gb dimm that was part of a 16gb kit(2x8gb). You only have 1 of the 2 sticks which is 8gb, you would need both dimms from the kit to get 16gb.

 

[abdelrahman5565]

pleas check this photo

https://ibb.co/LtHf6FK

 

[bignastyid]

pleas check this photo

https://ibb.co/LtHf6FK

Yep that's an 8gb stick of ram. 16Gb(2*8gb) means that stick is part of a 16gb kit as I said in my last post. Again that is not a 16gb dimm it is an 8gb dimm.

 

[Nemesia]

Here is the KIT.

http://www.inno3d.com/products_detail.php?refid=470