SOLVED
So, I just built my first computer and it is, at least, working. I read the FAQ, which was informative, but I didn't see my specific issue. I read through a few pages of threads to make sure this hasn't been asked too recently, and I both apologize and give thanks if it has been answered previously.
I am stuck on this single-channel memory mode problem. Windows and UEFI BIOS recognize both DIMMS; however, the BIOS says Single-Channel memory mode, specifically:
total memory: 8192MB
Single-Channel memory mode
DDR3A1: 4096MB (DDR3-1333)
DDR3A2:
DDR3B1: 4096MB (DDR3-1333)
DDR3B2:
Whereas Windows 7 says:
Installed memory (RAM): 8.00 GB (4.00 GB usable)
Below I will include other system details, as they may or may not be relevant.
Mobo: ASRock 970 extreme3 (UEFI Version 970 extreme3 P1.40 [up to date])
CPU: AMD Phenom ii 965 BE
RAM: 2x G.Skill Ripjaws 4GB DDR3-1333
GPU: Geforce gtx 550 ti
PSU: 500W Cooler Master
OS: Windows 7 Home Premium 64bit
Many thanks!
Edit: I did contact ASRock, as well as G.Skill by phone; however, they both did no more than refer me to the other
Edit: I will update attempted fixes so far here, to save complete reading of the thread.
-Updated the BIOS to the most recent version
-Reinstalled RAM on A2 and B2, and on A1 and B1
-Checked, and unchecked msconfig/boot/advanced/max memory
-Cleared CMOS and restored BIOS to default
-Forced the CPU fan clamp shut, as recommended by my friend. (Initially I was uncomfortable with the amount of force necessary, as this is my first build; however, after reading about it on here, I felt more comfortable with it).
-Banged head on table
-Reinstalled DIMMS from A1/B1 back to A2/B2
-Swapped RAM sticks' places, i.e. A2 to B2 and B2 to A2
-Booted with each stick separately, one stick was fine, the other failed to boot each time. This was done using the DDR3_A1 slot for both, as to eliminate the possibility of a faulty DIMM slot as the cause. This was repeated several times with the same result each time.
-Mailed back bad RAM stick and submitted necessary RMA paperwork through G.Skill directly (newegg can not accept 1 of the 2 DIMMS, but the manufacturer can).
-SOLVED: New stick arrived, and upon installation, solved the problem.
So, I just built my first computer and it is, at least, working. I read the FAQ, which was informative, but I didn't see my specific issue. I read through a few pages of threads to make sure this hasn't been asked too recently, and I both apologize and give thanks if it has been answered previously.
I am stuck on this single-channel memory mode problem. Windows and UEFI BIOS recognize both DIMMS; however, the BIOS says Single-Channel memory mode, specifically:
total memory: 8192MB
Single-Channel memory mode
DDR3A1: 4096MB (DDR3-1333)
DDR3A2:
DDR3B1: 4096MB (DDR3-1333)
DDR3B2:
Whereas Windows 7 says:
Installed memory (RAM): 8.00 GB (4.00 GB usable)
Below I will include other system details, as they may or may not be relevant.
Mobo: ASRock 970 extreme3 (UEFI Version 970 extreme3 P1.40 [up to date])
CPU: AMD Phenom ii 965 BE
RAM: 2x G.Skill Ripjaws 4GB DDR3-1333
GPU: Geforce gtx 550 ti
PSU: 500W Cooler Master
OS: Windows 7 Home Premium 64bit
Many thanks!
Edit: I did contact ASRock, as well as G.Skill by phone; however, they both did no more than refer me to the other
Edit: I will update attempted fixes so far here, to save complete reading of the thread.
-Updated the BIOS to the most recent version
-Reinstalled RAM on A2 and B2, and on A1 and B1
-Checked, and unchecked msconfig/boot/advanced/max memory
-Cleared CMOS and restored BIOS to default
-Forced the CPU fan clamp shut, as recommended by my friend. (Initially I was uncomfortable with the amount of force necessary, as this is my first build; however, after reading about it on here, I felt more comfortable with it).
-Banged head on table
-Reinstalled DIMMS from A1/B1 back to A2/B2
-Swapped RAM sticks' places, i.e. A2 to B2 and B2 to A2
-Booted with each stick separately, one stick was fine, the other failed to boot each time. This was done using the DDR3_A1 slot for both, as to eliminate the possibility of a faulty DIMM slot as the cause. This was repeated several times with the same result each time.
-Mailed back bad RAM stick and submitted necessary RMA paperwork through G.Skill directly (newegg can not accept 1 of the 2 DIMMS, but the manufacturer can).
-SOLVED: New stick arrived, and upon installation, solved the problem.