Hi, all.
My wife has a Dell Inspiron 5721 laptop, but it has a few issues (screen, fan noise, etc.) so I decided to buy a used one on ebay, without a HDD -- and my plan was simply to install her HDD into the "new" laptop.
I ordered a Dell Inspiron 5720, with no HDD. But, I'm having issues. It boots fine, with no HDD installed. However, when I insert the properly working Crucial 240 GB SSD from the working 5721 laptop, into this new 5720, it says "operation system not found." It's like it can't boot from the hard drive. I'm not tech savvy, but I did go into setup, made sure the boot order was correct (hard disk first), AND the computer does "see" the drive, because in setup where it shows what hard drive is installed, it lists the correct drive.
As a final test, I took the OLD hard drive from my wife's laptop (the one that came with the laptop, before we cloned it onto the SSD about a year ago), and I installed that one. Same thing -- "operation system not found," but, again, in setup, it could see that the drive was installed -- properly identifying it.
Any thoughts as to how I can get this working? I'm suspecting it may be a BIOS issue, but no idea what I need to do to fix it. If I recall correctly, the BIOS says "A02" in setup, if that helps anything...
Thanks!
Steve
My wife has a Dell Inspiron 5721 laptop, but it has a few issues (screen, fan noise, etc.) so I decided to buy a used one on ebay, without a HDD -- and my plan was simply to install her HDD into the "new" laptop.
I ordered a Dell Inspiron 5720, with no HDD. But, I'm having issues. It boots fine, with no HDD installed. However, when I insert the properly working Crucial 240 GB SSD from the working 5721 laptop, into this new 5720, it says "operation system not found." It's like it can't boot from the hard drive. I'm not tech savvy, but I did go into setup, made sure the boot order was correct (hard disk first), AND the computer does "see" the drive, because in setup where it shows what hard drive is installed, it lists the correct drive.
As a final test, I took the OLD hard drive from my wife's laptop (the one that came with the laptop, before we cloned it onto the SSD about a year ago), and I installed that one. Same thing -- "operation system not found," but, again, in setup, it could see that the drive was installed -- properly identifying it.
Any thoughts as to how I can get this working? I'm suspecting it may be a BIOS issue, but no idea what I need to do to fix it. If I recall correctly, the BIOS says "A02" in setup, if that helps anything...
Thanks!
Steve
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