Hello everybody,
I bought a brand new mainboard together with a new CPU, ... After building everything up, I installed windows 10 and wanted then to install all the required drivers. For that I used the given driver CD of the mainboard.
All the drivers were installed successfully, only the LAN driver did not work. I get the error "Cannot install drivers. No Intel(R) Adapters are present in this computer".
Because this didn't work I downloaded the driver from intel.com (on another PC and moved it to the new PC). This showed up the exact same error message.
ASRock offers an "Internet Flash" in the UEFI to update their UEFI via internet. I tried to do this, this was successful. I disconnected the LAN cable and ran the "Internet Flash" again. This then threw an error. This makes me think that the connection is working in UEFI so I think there is no hardware defect.
I read something about the LAN connection being disabled in the UEFI. I travelled through "advanced screen" to "Chipset configuration" in UEFI. There is the option "Onboard LAN" but it was enabled already.
After googling around for hours I tried to install the driver via the Device Manager. I found an unknown device which is (I think) the LAN Adapter. When I install the intel driver via the .exe I can look in the Device Manager at the same time. The unknown device disappears and a "Intel(R) Ethernet Connection (2) l219-V" appears. I made a screenshot of the hardware id of the ethernet connection. They are the same as the ones of the unknown device. So I think they are equal.
In the Device Manager I tried to use the list that Windows displays. This shows up the correct driver (I219-V) but the installation runs in a timeout. I tried to let windows search the driver after putting the intel drivers in a new directory. I told windows to search in this directory only. Nothing of this worked.
Then I read about using the .inf directly. But there are hundreds of .infs in the driver directory form Intel and I did not know (and could not find out) which one to use. So I stopped there.
The last thing I could imagine was to download and install "easydriver" which is a software which downloads drivers for you. I don't like those things but I couldn't think of any other way. This failed too. It just downloaded the Intel driver.
So to sum up what I did so far:
Kind regards and thank you for your help
miile7
PS: I'm not really familar with doing basic things like this. This is only my third setup I built in my life. Never before there went anything wrong so I'm really not into all those UEFI things.
I bought a brand new mainboard together with a new CPU, ... After building everything up, I installed windows 10 and wanted then to install all the required drivers. For that I used the given driver CD of the mainboard.
All the drivers were installed successfully, only the LAN driver did not work. I get the error "Cannot install drivers. No Intel(R) Adapters are present in this computer".
Because this didn't work I downloaded the driver from intel.com (on another PC and moved it to the new PC). This showed up the exact same error message.
ASRock offers an "Internet Flash" in the UEFI to update their UEFI via internet. I tried to do this, this was successful. I disconnected the LAN cable and ran the "Internet Flash" again. This then threw an error. This makes me think that the connection is working in UEFI so I think there is no hardware defect.
I read something about the LAN connection being disabled in the UEFI. I travelled through "advanced screen" to "Chipset configuration" in UEFI. There is the option "Onboard LAN" but it was enabled already.
After googling around for hours I tried to install the driver via the Device Manager. I found an unknown device which is (I think) the LAN Adapter. When I install the intel driver via the .exe I can look in the Device Manager at the same time. The unknown device disappears and a "Intel(R) Ethernet Connection (2) l219-V" appears. I made a screenshot of the hardware id of the ethernet connection. They are the same as the ones of the unknown device. So I think they are equal.
In the Device Manager I tried to use the list that Windows displays. This shows up the correct driver (I219-V) but the installation runs in a timeout. I tried to let windows search the driver after putting the intel drivers in a new directory. I told windows to search in this directory only. Nothing of this worked.
Then I read about using the .inf directly. But there are hundreds of .infs in the driver directory form Intel and I did not know (and could not find out) which one to use. So I stopped there.
The last thing I could imagine was to download and install "easydriver" which is a software which downloads drivers for you. I don't like those things but I couldn't think of any other way. This failed too. It just downloaded the Intel driver.
So to sum up what I did so far:
- Install driver via ASRock Mainboard CD: Did not work.
- Download lastest driver from Intel and install it: Did not work.
- Test the internet connection in UEFI: Worked.
- Enable Onboard LAN in UEFI: Was enabled already.
- Install driver via the Device Manager by
- using the selection list (selected I219-V): Did not work.
- using "search on Computer": Did not work.
- using "select file" and trying all the .infs: Did not work.
- Using easydrive program: Did not work.
Kind regards and thank you for your help
miile7
PS: I'm not really familar with doing basic things like this. This is only my third setup I built in my life. Never before there went anything wrong so I'm really not into all those UEFI things.
Last edited:
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