Question Intel arc pro a60 and Gigabyte Z790 AERO G - no display

[thilobi]

Hi all,
using above combination I'm facing issues that monitor keeps being dark. Mainboard has an LED for VGA-errors which is on. If I insert a second Graphics card LED turns off and i get a picture when I plug monitor into that card, and Device Manager recognises Intel card but there is no output from it.
All components are brandnew, it's a new setup. I flashed BIOS to latest Version and all drivers are up to date.

Any ideas? 'Cause I ran out of them...

 

[Lutfij]

I flashed BIOS to latest Version and all drivers are up to date.
For the sake of relevance, please mention the BIOS version for your motherboard at this moment of time. Did you clear the CMOS are verifying that it was flashed to the latest version?

Can you include the other GPU you're working with beyond the Intel Arc Pro A60 as well as the make, model and age of the PSU in your build?

 

[thilobi]

Sorry:
BIOS Version: F12, cleared and verified
Auxiliary GPU: Nvidia GeForce GT710
PSU: beQuiet BQTS6-SYS-UA-550W and is a few years old

What I did in meantime:

• tried different PCIe-Slot for Intel Arc GPU
• tried different PSU
• enabled Re-Size BAR Support in BIOS
• plugged Intel GPU into another machine

Even in the other machine my Display stays dark. Intel GPU has only DP, I don't know if that may be an issue, I several times faced problems when it comes to DP. The only thing left is another monitor (mine has DP, no adapters in use). But my monitor works fine with DVI, HDMI and USB-C...