Question Intel AX200 Wi-Fi 6 Low Speed Issue and Troubleshooting (MSI X570 GAMING PRO CARBON WIFI)

[CrossBench]

Hello,


As I mentioned in the title, I have an MSI X570 Gaming Pro Carbon Wi-Fi motherboard. This motherboard uses Intel's AX200 Wi-Fi 6 network adapter.

I have a 1000 Mbps internet connection at home, and based on the speed tests I performed on the 5 GHz network with my phone and laptop, I can easily see speeds above 800 Mbps. My ping values range between 2 and 10.

However, from the same location in the house, when I test on my desktop computer, I occasionally see speeds around 250 Mbps (with ping between 2 and 10), but most of the time, I get results around 50-150 Mbps (with ping over 30). It's unlikely that there’s an issue with the device provided by ISP since all my other devices work flawlessly.

I’ve tried different versions of Wi-Fi drivers and applied many settings suggestions I found online through Device Manager. Unfortunately, I haven’t been able to solve the problem.

MSI X570 Gaming Pro Carbon Wi-fi
MSI GTX 1060
16 GB Ram
AMD Ryzen 7 3700x
Windows 10 64 bit - 22H2
Zyxel EX3501-T0
*All drivers and Windows are up to date.


I’m awaiting your help. Thank you.

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Make and model information for modem and router (or modem/router) if combined?

Run "ipconfig /all" (without quotes) via the Command prompt.

Post the full results. You should be able to copy and paste the results without needing to retype it all.

 

[CrossBench]

There has been no combination or merging process applied to the modem.

ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : OrpheusVision
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hgw.local

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-D8-61-9D-0E-42
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Yerel Ağ Bağlantısı* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : DC-FB-48-02-03-79
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Yerel Ağ Bağlantısı* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : DE-FB-48-02-03-78
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : hgw.local
   Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz
   Physical Address. . . . . . . . . : EA-E8-8F-A8-41-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::77e3:5345:a025:fde4%5(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.200(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 15 Ocak 2025 Çarşamba 15:18:44
   Lease Expires . . . . . . . . . . : 15 Ocak 2025 Çarşamba 17:05:27
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 64813896
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2F-18-63-4F-00-D8-61-9D-0E-42
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Ağ Bağlantısı:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : DC-FB-48-02-03-7C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

 

[bill001g]

Is is exactly the same location. Did you place your phone in the same location as the computer antenna and test while the computer is running.

Your motherboard comes in a couple variations. Does yours have the antenna on a remote cable or are they mounted directly to the back of the motherboard.

The antenna placement is extremely critical, you want it as far away from the computer itself as you can. The large metal case blocks lots of signals.

The location the computer is in might be closer to say a neighbors wifi signals and getting more interference.

You really should avoid using a gaming desktop on wifi if you have any other options. Wifi is always subject to random interference. The bandwidth itself is more than good enough to play a game if it had stable latency. When you play a online game it generally uses under 1mbps but latency spikes of 150ms or more will cause lag games.

 

[CrossBench]

The antenna on my motherboard is this one: https://www.ebay.com/itm/304749080621.

I have adjusted the position of the antenna multiple times, but it didn't make a difference.

I also tested with two different phones and a laptop at the same spot. In my Speedtest results, all my devices achieved speeds of 800 Mbps or higher. I don't have a setup for a wired connection. I am compelled to use wireless.

 

[triplex1]

Update your drivers
https://www.intel.com/content/www/us/en/products/sku/189347/intel-wifi-6-ax200-gig/downloads.html

 

[CrossBench]

All drivers and Windows are up to date.

 

[triplex1]

Then you will look at the wifi settings (from MSI X570 Gaming Pro Carbon Wi-Fi) something is blocking you
maybe some app from MSI center

 

[COLGeek]

If this system is using any application to "optimize" the network, remove it. Those often do more harm than good.

In fact, I would go so far as to recommend removing any MSI apps. They aren't necessary and can lead to similar issues.

 

[CrossBench]

Then you will look at the wifi settings (from MSI X570 Gaming Pro Carbon Wi-Fi) something is blocking you
maybe some app from MSI center

I also considered the situation with MSI Center and tried a clean Windows installation, but the result didn't change.

If this system is using any application to "optimize" the network, remove it. Those often do more harm than good.

In fact, I would go so far as to recommend removing any MSI apps. They aren't necessary and can lead to similar issues.

I don't use MSI applications. Trash... I don't use any network traffic management applications either. Except for Cloudflare Warp. However, I'm experiencing the issue even without this program.

 

[COLGeek]

I also considered the situation with MSI Center and tried a clean Windows installation, but the result didn't change.


I don't use MSI applications. Trash... I don't use any network traffic management applications either. Except for Cloudflare Warp. However, I'm experiencing the issue even without this program.

Understood. Is your motherboard BIOS fully up to date (with the most recent non-beta release)?

 

[CrossBench]

I updated it yesterday.

 

[COLGeek]

Are you certain that this system is connected to a 5Ghz network and not a 2.4Ghz connection?

 

[CrossBench]

Are you certain that this system is connected to a 5Ghz network and not a 2.4Ghz connection?

5 GHz..
I also did a wired test. The results are excellent. My issue is with the wireless connection.

 

[COLGeek]

Switch the order of the antenna connectors on your PC. Test again.

 

[CrossBench]

I tried it. It didn't help.

 

[triplex1]

I tried it. It didn't help.

you've stable channel(manual) or auto?

 

[COLGeek]

Everything points to under-performing/defective wireless adapter. You can disable the on-board wireless or just live with its current level of performance.

 

[CrossBench]

Kararlı kanalınız (Manuel) veya otomatik var mı?

Auto

Her şey düşük performans gösteren/arızalı kablosuz adaptöre işaret ediyor. Yerleşik kablosuz bağlantıyı devre dışı bırakabilir veya sadece mevcut performans seviyesiyle yaşayabilirsiniz.

I'm considering getting the TP-Link Archer BE230 router, which supports Wi-Fi 7. I'm currently using a GPON + the router provided by my ISP. I can't run cables to my location, so I plan to get my own router. However, this new device needs to receive the current internet wirelessly and then provide it to me via a wired connection. In other words, the wireless signal from the GPON + ISP's router should be received by the new TP-Link device, which will then provide a wired connection to my computer.

 

[triplex1]

Change it to manual and look for a stable channel so that you don't have interference (even from an extender if you have one, interference can be created in the wireless network)