Question Intel Nuc (NUC11ATK C4000) Issue - All USB ports not working after windows 11 update

[AtlasTheTechSupport]

Hello Everyone,

This is my first time posting here. I need help with one of my Intel Nuc models (NUC11ATK C4000). It updated its Windows 11 to the most recent version, and after doing so, I couldn't get any mice or keyboards to work, even though I knew the mouse and keyboard were working. I did some more tests, and it looks like the USB ports aren't supplying any power, as no USB device turns on when plugged in.

It seems like I have problem after problem with these Nucs.

Does anyone have any recommendations? Thanks for your help!

 

[rgd1101]

no screen? no bios?
try the usb 2.0 port?

 

[AtlasTheTechSupport]

My bad.

It boots normally and takes me to the login page. I just cant get a usb mouse, keyboard, usb stick, or usb anything to work. So I can't log in, or access bios. Unless there is some other way to interact with the bios without a keyboard.