Toasteykskss

Reputable
Dec 10, 2019
18
0
4,510
Hi. I've got an lenovo Ideapad 5 pro. Recently it has started to crash a lot. When it crashes I usually get a triple blue screen on the top half of my screen and the bottom is just black with some colored lines. Also the screen has started to flicker sometimes when I open and close my laptop screen. Anyone know what could be the issue? Thanks in advanced
 

Lutfij

Titan
Moderator
When it crashes I usually get a triple blue screen on the top half of my screen and the bottom is just black with some colored lines
Can you provide images of what you see? Can you replicate the issue on demand(as in what triggers it)?

lenovo Ideapad 5 pro
Can you pass on the SKU to you particular laptop?

First see if your laptop is pending any BIOS updates. Following that, see if your OS is pending an update. Following that, use DDU to remove all GPU drivers in Safe Mode, then manually reinstall the latest GPU driver sourced from your laptop's support site, in an elevated command(assuming you're on WIndows OS).