Question Intel Optane "There are no valid disk pairs in your system" Error

Mar 3, 2021
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0
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Screenshots:
https://ibb.co/RvGR8pY
https://ibb.co/Y7yByHK

SSD:
Intel OPTANE H10 16GB + 256GB SSD M.2
HBRPEKNX0101A01

HDD:
Barracuda 2TB 7200rpm

CPU: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
MOBO: Gigabyte z270x Designare

OS:
Microsoft Windows 10 Pro
-Updated

-Bios updated to F5d (Latest)
-UEFI enabled in bios
-RST enabled in bios

Intel Optane Memory and Storage Management "There are no valid disk pairs in your system" Error. I've tried a great many things but probably need to be walked through if possible. Ty v much.
 

Bob.B

Prominent
Feb 8, 2021
589
64
490
8
Screenshots:
https://ibb.co/RvGR8pY
https://ibb.co/Y7yByHK

SSD:
Intel OPTANE H10 16GB + 256GB SSD M.2
HBRPEKNX0101A01

HDD:
Barracuda 2TB 7200rpm

CPU: Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
MOBO: Gigabyte z270x Designare

OS:
Microsoft Windows 10 Pro
-Updated

-Bios updated to F5d (Latest)
-UEFI enabled in bios
-RST enabled in bios

Intel Optane Memory and Storage Management "There are no valid disk pairs in your system" Error. I've tried a great many things but probably need to be walked through if possible. Ty v much.
Step by step.
https://www.gigabyte.com/MicroSite/454/intel-optane-ready.html
 
Reactions: m4ttbelly
Mar 3, 2021
4
0
10
0
Welcome to the forums, newcomer!

Your first link doesn't work. Did you use the tools listed on Intel's support site? From what I'm seeing, your partitions look fine. Might want to state what you've tried(without an etc) so we're not repeating what you've done.

You might want to read into this.
I used the tools in the support site through the link you sent, everything but perhaps the firmware update. I've installed the intel memory and storage tool. After updating and changing my bios settings, I've tried installing the memory and storage management application, which told me it was installing drivers for the Intel H10. It asked to reboot and didn't prompt anything after. When I open the application, it reads that 'there are no valid disk pairs in the system'.

Maybe these work
https://imagizer.imageshack.com/img922/1553/0SFw3i.png
 

Bob.B

Prominent
Feb 8, 2021
589
64
490
8
I've followed the gigabyte setup but run into issues A) because I already have a newer RST driver by using Intel Optane Memory and Storage on the microsoft store and the RST .exe from the motherboard support page doesn't install because of this and B) When I did have it installed at some point, the enable button was greyed out.
Is the hdd mbr or gpt?
 

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