Question IntelMEProv causing freezing

[gtimmis07]

I have a asus laptop with a intel i7 in it. every now and then I get a warning in event viewer for thie IntelME_Prov. Everytime I get this warning my latptop completely locks up until I hard reset it. I called Asus and they talked me through an update and such but after they there with clueless. I haev tried wiping my computer and it seemed to have worked but now about 2 weeks after the wipe its back. It doesnt matter what game it is either. Posted below are the two errors in event viewer.

A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
< Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" />
< EventID>63</EventID>
<Version>2</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-02-24T02:34:05.0832330Z" />
<EventRecordID>768</EventRecordID>
<Correlation />
<Execution ProcessID="5288" ThreadID="6676" />
<Channel>Application</Channel>
<Computer>DESKTOP-DVBH2NI</Computer>
<Security UserID="S-1-5-18" />
</System>


- <UserData>
- <data_0x8000003F xmlns="

http://manifests.microsoft.com/win/2006/windows/WMI

">
<Provider>IntelMEProv</Provider>
<Namespace>root\Intel_ME</Namespace>
</data_0x8000003F>
</UserData>
</Event>

 

[helpstar]

install latest Intel Management Engine (ME) driver and update BIOS of the laptop if available
chipset as well from the ASUS homepage

which exact laptop model is it?