Hey guys,
I have started to experience random crashing to a solid color screen, with the color depending on what I was doing at the time of the crash. I also get a loop of sounds, like a buzzing noise, that accompanies this. Once this happens I have to hard reboot. So far this has happened about 4-5 times and exclusively while using webbased streaming services (Netflix, HBO etc) in Google Chrome, and never while doing other resource intensive stuff like playing games such as GTA V or DOTA.
So far I've used MalwareBytes, Spybot S&D, CCleaner and Avira Antivirus to check for maliciuos programs - nothing there. I've ran windows memory test that didn't pick up anything abnormal. Temps are in acceptable ranges at all times according to HWInfo.
I did some reading and figured problems like these often are the result of a PSU issue, so I checked my voltages. In BIOS voltages we're rather constant:
3,3V: around 3,410 with minimal fluctuation
5.0V: around 5,100 with minimal fluctuation
12.0V: around 12,410 with minimal fluctuation,
HOWEVER when checking the same parameters in HWInfo I noticed the 12V rail was fluctuating between 8,0V and 12,4V - I realize absolute numbers are rather unreliable when it comes to PSU readings but this fluctuation is worrysome, is my PSU broken?
I can recall an incident that might have damaged my PSU: I recently moved to an older apartment with older wall sockets and wiring, don't know if they are grounded or not. Anyway, I was moving my computer to another spot and had removed all cables from the back of the computer. However, I had forgotten the power cable in the wall socket. Once I was about to reconnect the power cable to the back of my computer I could hear a zap and might have seen an arc of lightning (dunno if that is the correct term). I powered up my computer and couldn't notice anything out of the ordinary for a couple of weeks until the symptoms described above started to arise.
My rig:
ASUS GeForce BLACK GTX 970 4GB
i5-4460
Samsung 850 EVO SSD 250gb
XFX ProSeries Core Edition 550W PSU
CM Silencio 352 mini tower
Any suggestions on what might be causing the crashes? How do I proceed with diagnosing the issue? Will I damage my components further by using my computer and crashing it?
Thank you in advance!
Thompa
QUICK EDIT: Something I forgot to mention is I built the rig about a year ago, and I only recently started to have these issues. Also, when I was experiencing these crashes the computer was plugged through a power strip with many sockets that were being used. I plugged my computer straight into the wall now, but I'm still having the same kind of voltage fluctuations in HWinfo as before, but no crashing yet.
I have started to experience random crashing to a solid color screen, with the color depending on what I was doing at the time of the crash. I also get a loop of sounds, like a buzzing noise, that accompanies this. Once this happens I have to hard reboot. So far this has happened about 4-5 times and exclusively while using webbased streaming services (Netflix, HBO etc) in Google Chrome, and never while doing other resource intensive stuff like playing games such as GTA V or DOTA.
So far I've used MalwareBytes, Spybot S&D, CCleaner and Avira Antivirus to check for maliciuos programs - nothing there. I've ran windows memory test that didn't pick up anything abnormal. Temps are in acceptable ranges at all times according to HWInfo.
I did some reading and figured problems like these often are the result of a PSU issue, so I checked my voltages. In BIOS voltages we're rather constant:
3,3V: around 3,410 with minimal fluctuation
5.0V: around 5,100 with minimal fluctuation
12.0V: around 12,410 with minimal fluctuation,
HOWEVER when checking the same parameters in HWInfo I noticed the 12V rail was fluctuating between 8,0V and 12,4V - I realize absolute numbers are rather unreliable when it comes to PSU readings but this fluctuation is worrysome, is my PSU broken?
I can recall an incident that might have damaged my PSU: I recently moved to an older apartment with older wall sockets and wiring, don't know if they are grounded or not. Anyway, I was moving my computer to another spot and had removed all cables from the back of the computer. However, I had forgotten the power cable in the wall socket. Once I was about to reconnect the power cable to the back of my computer I could hear a zap and might have seen an arc of lightning (dunno if that is the correct term). I powered up my computer and couldn't notice anything out of the ordinary for a couple of weeks until the symptoms described above started to arise.
My rig:
ASUS GeForce BLACK GTX 970 4GB
i5-4460
Samsung 850 EVO SSD 250gb
XFX ProSeries Core Edition 550W PSU
CM Silencio 352 mini tower
Any suggestions on what might be causing the crashes? How do I proceed with diagnosing the issue? Will I damage my components further by using my computer and crashing it?
Thank you in advance!
Thompa
QUICK EDIT: Something I forgot to mention is I built the rig about a year ago, and I only recently started to have these issues. Also, when I was experiencing these crashes the computer was plugged through a power strip with many sockets that were being used. I plugged my computer straight into the wall now, but I'm still having the same kind of voltage fluctuations in HWinfo as before, but no crashing yet.
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