Internet connected but not working + other issues

garfeeled

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Jan 9, 2015
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18,510
Okay don't generaly like asking for help straight of the bat but a quick troll through the Internet does not help.

I bought a new laptop 2 days ago and at first no issues p, however after turning it on a second time I had immediate issue with the Internet, it does 1 of three things.

1 connects but doesn't work ( chrome shows a this webpage is not available message )

2 connects and the internet icon has a yellow exclamation triangle and says limited also doesn't work

3 connects and works for a while and then disconnects, after which the whole thing starts again.

I have taken the laptop back to the shop and they had a look at it with them having no problems with their internet. And I have spoken to the Internet provided who weren't helpfull and this seems to be the last option available to me.


Make of laptop

Acer aspire E5-571

Router is EE Brightbox wireless router

Usually there are quite a few devices connects but due to the problem I turn most of them off leaving me with (including the laptop) 3 devices connect to the Internet ( it has previously worked with a total of 9 devices connected and in use

Any help will be massively appreciated
 


This seemed to work at first but the laptop has gone back to saying it is connected and still not connecting. I reinstalled both the wireless and lan drivers