Internet disconnecting frequently

[Mcderm486]

For the past couple of months my internet has been non stop cutting in and out. I play alot of online games so this is quite frustrating. I have tried many different things to solve this problem. I have bought a new modem and new wireless router,called comcast to have them reset the router, moved the router and modem to new locations, and bought new wireless adapters for my pc. I have uninstalled old wireless software, updates drivers for my wireless adapter, and updated my router software. I have even messed with my firewall. Still i tend to disconnect when playing online games and then reconnect. Any ideas? When I move the wireless adapter to the front of my pc i seem to stop lagging and disconnecting though.

 

[joex444]

Sounds like you mean your WiFi keeps disconnecting, not your Internet. The latter would be an issue with your modem or with your router needing to be reset. If your connection comes back on its own that's obviously not the problem.

Look - WiFi is pretty great for web browsing on mobile devices and laptops but if you want to connect a desktop to the Internet it's about as bad of a choice as you can get. If it's at all possible to use Ethernet you should be, but I suspect you know this. The only way to improve your situation is to start moving the two devices physically. You said if the adapter is in the front of the PC it does better... what kind of adapter is that? Is it a USB one? Those have tiny antennas in them, you'd be better with a PCI(e) adapter that has an external antenna you can move around as needed. If it's possible to move the router you may simply be getting interference from a wall. Do you have neighbors with WiFi? Maybe switching to a different channel could help, but if you have a lot of neighbors then all the channels are used so it's unlikely to matter. Of course if you had 5.0GHz (802.11ac or 5.0GHz 802.11n) WiFi then you won't have as many competing networks, but the range is lower so 2.4GHz may be better.

If none of those end up helping and Ethernet is not physically possible I would suggest you look into powerline adapters. All you'd need is an extra outlet near your PC and the router and two Ethernet cables then you'll end up with a completely wired connection. Throughput on these devices has improved greatly and you can easily get over 100Mbps.

 

[Shaun o]

You know I see people making the posts you do Mcderm486.

And real truth is, if you plan to do gaming and you are reliant on low pings and a sustained speed, along with what we call less jitter or latency.

Use a wire based system.
Before anything is said about but my router is there at X in the house and my computer is at Y.
Power line adapters are the solution that allow you to run a Ethernet cable from the router.
To another power line adapter in the room situated where your computer is.

Where you connect a cable from the power line adapter to your pc`s Ethernet port. Using the electrical ring main of the house.

You can buy them in what Mbps range you wish to run, and are better than any Wi-fi signal for reliability of connection.

If your Wi-fi keeps dropping it is because your wi-fi adapter cannot keep up with the signal being broadcast from your router, Lower the broadcast setting in speed and it will stabilize.

Preventing dropouts of connection, with yellow exclamation marks or loss of service.

You may get away with lowering the broad cast speed of the routers wi-fi transmission.

But a wired solution is always prefered for better reliability, sustained speed, and low latency values when gaming.

 

[Mcderm486]

Sounds like you mean your WiFi keeps disconnecting, not your Internet. The latter would be an issue with your modem or with your router needing to be reset. If your connection comes back on its own that's obviously not the problem.

Look - WiFi is pretty great for web browsing on mobile devices and laptops but if you want to connect a desktop to the Internet it's about as bad of a choice as you can get. If it's at all possible to use Ethernet you should be, but I suspect you know this. The only way to improve your situation is to start moving the two devices physically. You said if the adapter is in the front of the PC it does better... what kind of adapter is that? Is it a USB one? Those have tiny antennas in them, you'd be better with a PCI(e) adapter that has an external antenna you can move around as needed. If it's possible to move the router you may simply be getting interference from a wall. Do you have neighbors with WiFi? Maybe switching to a different channel could help, but if you have a lot of neighbors then all the channels are used so it's unlikely to matter. Of course if you had 5.0GHz (802.11ac or 5.0GHz 802.11n) WiFi then you won't have as many competing networks, but the range is lower so 2.4GHz may be better.

If none of those end up helping and Ethernet is not physically possible I would suggest you look into powerline adapters. All you'd need is an extra outlet near your PC and the router and two Ethernet cables then you'll end up with a completely wired connection. Throughput on these devices has improved greatly and you can easily get over 100Mbps.

I do have a wireless usb adapter. My neighbors are far off and their wifi is not visible from my house.