Question Internet working on some computers.

[seekerdrone]

LAN internet working.
Phones connected to wifi internet working.
3 computers Wifi connection to router but the internet is not working (but connected to router)
1 computers wifi connected to internet working.

The 3 computers wifi connected initially individually to the internet actually worked and had internet connection before we reset the router/ modem to try to get them all to connect.

When the 3 computers are connected to the router with wifi it shows that there is internet connection available but they are not connecting to the internet. (Trouble shooting gets this problem found message, “website (www.microsoft.com) is online but isn’t responding to connection attempts.”

Router - netgear xr500
Modem - arris sb8200

 

[Lutfij]

Latest firmware update on your Netgear router? You might also want to post back with the version of OS you're working with for all three machines and that they're all on the latest BIOS updates + their networking adapters are on the latest drivers.

 

[seekerdrone]

Latest firmware update on your Netgear router? You might also want to post back with the version of OS you're working with for all three machines and that they're all on the latest BIOS updates + their networking adapters are on the latest drivers.

Router is updated, all the computers are using the most current versions of windows 10 and we have checked the drivers (when connected to LAN they have internet and they sometimes can connect to the internet via wifi but only one at a time... they all easily connect to and appear on the wifi devices connected page)

We have tried to manually enter IPv4s etc, reseting network settings, loads of ipconfig command prompts and releasing and renewing.

We have also brought over 2 lap tops and they connect no issues to the wifi. ISP says they have all green lights showing no issues on their end. The router and modem manufacturers both said the same thing based on the led lights.