Question IRQL NOT LESS OR EQUAL

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vitaminddd

Honorable
Oct 20, 2013
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10,530
Keep getting this error msg on my computer

went through all of device mananger updating drivers

Is there anyway to pin point this problem its annoying me.

sorry if this is in the wrong area ?
 

gardenman

Splendid
Moderator
I ran the new dump file through the debugger and got the following information: https://pste.eu/p/CLI4.html

File information:042519-16250-01.dmp (Apr 25 2019 - 12:34:59)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: MicrosoftEdgeCP.exe)
Uptime:0 Day(s), 1 Hour(s), 35 Min(s), and 51 Sec(s)

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
Edge... Microsoft Edge Content Process.

oldest drive is realtek LAN drivers which is what I would blame first... their drivers used to be really easy to find...

What are specs of PC? Can't believe we gotten this far without asking. Might help to find a newer driver if there is one on motherboard site now.
 

vitaminddd

Honorable
Oct 20, 2013
49
0
10,530
Edge... Microsoft Edge Content Process.

oldest drive is realtek LAN drivers which is what I would blame first... their drivers used to be really easy to find...

What are specs of PC? Can't believe we gotten this far without asking. Might help to find a newer driver if there is one on motherboard site now.


rog strix z390 f gaming
i7 8086k
2080 ti
16 ram
samsung ssd 970
hd st2000dm008

shall i just put all this new stuff on from here ? looks like new stuff I wouldnt of had before?

https://www.asus.com/us/Motherboards/ROG-STRIX-Z390-F-GAMING/HelpDesk_Download/

since this restore this comp feels like pure ass xD
 

vitaminddd

Honorable
Oct 20, 2013
49
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10,530
when i tried install lan driver told me not found deep sleep enabled plug cable in or something ?
also when i look at my intel ethernet connection the driver is 24/01/2019. Should I be looking at something else >
update

fresh windows install as my computer was running like balls.
bsod
kmode exception not handled
irql

minidump
https://uploadfiles.io/z01jzkek

whats next ? boys is this my fault can it be fixed or shall i just take it back ? Because im running out of ideas and time lol
 

Colif

Win 11 Master
Moderator
Sorry, I meant WIFI - Realtek drivers are for Wireless, what Wifi card are you using? The motherboard has Intel but the add on card uses realtek.

Mar 31 2016 rtwlane_13.sys Realtek PCIEWireless LAN PCI-E NIC driver (Realtek Semiconductor Corp)
 

vitaminddd

Honorable
Oct 20, 2013
49
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10,530
Sorry, I meant WIFI - Realtek drivers are for Wireless, what Wifi card are you using? The motherboard has Intel but the add on card uses realtek.

Mar 31 2016rtwlane_13.sysRealtek PCIEWireless LAN PCI-E NIC driver (Realtek Semiconductor Corp)

Yeah I also checked for updated drivers on this card couldnt find any?
I'm not a wifi peasant anyway I may be a lot of things but I would never stoop that low :D

edit
I went through mobo updates I think I had most as they didnt do anything when i clicked set up however the audio one did.
 

Colif

Win 11 Master
Moderator
Can you give us the dump for last crash?

I wish I had a magic wand... at least the errors aren't hardware ones (not obviously anyway, no more whea errors (famous last words))

You could run driver verifier again but after last time, we leave that for now :)

its unlikely to be memory since you ran memtest
Run this on CPU (unless I missed that I already asked you to do this) - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

could run seatools for windows on hdd - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/

apart from motherboard and PSU, thats about all the things that can affect data

So hardware was tested and it was fine?

What peripherals are you using? What USb devices? what speakers? anything else attached?

Razer keyboard or mouse?
 

vitaminddd

Honorable
Oct 20, 2013
49
0
10,530
Can you give us the dump for last crash?

I wish I had a magic wand... at least the errors aren't hardware ones (not obviously anyway, no more whea errors (famous last words))

You could run driver verifier again but after last time, we leave that for now :)

its unlikely to be memory since you ran memtest
Run this on CPU (unless I missed that I already asked you to do this) - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

could run seatools for windows on hdd - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/

apart from motherboard and PSU, thats about all the things that can affect data

So hardware was tested and it was fine?

What peripherals are you using? What USb devices? what speakers? anything else attached?

Razer keyboard or mouse?


http://www.filedropper.com/042919-8609-01

passed al,l on cpu test

seatools passed short generic tests passed smart running long now

seinheiserheadset
corsait keyboard
logitech webcam
razer mouse shall i try diff one ive heard before razer stuff messing up
 

Colif

Win 11 Master
Moderator
One thing, Look in this PDF - https://dlcdnets.asus.com/pub/ASUS/...14966_ROG_STRIX_Z390-F_GAMING_BIOS_EM_WEB.pdf

Go to pages 75-76 and perhaps follow the steps to update BIOS over the internet (or via USB, it might be safer on USB) as your dumps aren't showing your PC info which is normally a sign you have old BIOS. Dumps should show us info about memory and Motherboard, in yours its just blank.

It could help fix problems. if bios too old, it might not be able to follow some instructions and cause crashes.

no dumps shown webcam drivers, I know logitech used to use really old drivers for their webcams but i haven't seen them show in your crashes.
other 2 devices must use default drivers
Synapse is a pain but I don't often see it as cause of errors (bsod anyway). At this rate, we need to reduce factors so perhaps use the other mouse and remove synapse for now.
 

vitaminddd

Honorable
Oct 20, 2013
49
0
10,530
One thing, Look in this PDF - https://dlcdnets.asus.com/pub/ASUS/...14966_ROG_STRIX_Z390-F_GAMING_BIOS_EM_WEB.pdf

Go to pages 75-76 and perhaps follow the steps to update BIOS over the internet (or via USB, it might be safer on USB) as your dumps aren't showing your PC info which is normally a sign you have old BIOS. Dumps should show us info about memory and Motherboard, in yours its just blank.

It could help fix problems. if bios too old, it might not be able to follow some instructions and cause crashes.

no dumps shown webcam drivers, I know logitech used to use really old drivers for their webcams but i haven't seen them show in your crashes.
other 2 devices must use default drivers
Synapse is a pain but I don't often see it as cause of errors (bsod anyway). At this rate, we need to reduce factors so perhaps use the other mouse and remove synapse for now.


ok ill look into bios now

i removed all peripherals changed mouse got the bsod

whea uncorrectable error

http://www.filedropper.com/042919-8609-01_1
 

vitaminddd

Honorable
Oct 20, 2013
49
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screams silently and waits for Gardenman to read dumps


bios stuck it on usb but chose net as i figured would be easier and ill probs fuck it up XD

updated it restarted doesnt seem to be booting up? or does it take awhile

rip pc

edit no rip pc im updated and ready to bsod this punk again
 
Last edited:

gardenman

Splendid
Moderator
Someones silent yelling woke me up. I ran the dump files through the debugger and got the following information: https://pste.eu/p/1JOq.html
File information:042919-8625-01.dmp (Apr 28 2019 - 20:18:31)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: qmelt.exe)
Uptime:0 Day(s), 0 Hour(s), 08 Min(s), and 31 Sec(s)

File information:042919-8609-01.dmp (Apr 29 2019 - 10:54:31)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: NahimicSvc32.e)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 08 Sec(s)

File information:042919-8578-01.dmp (Apr 29 2019 - 10:28:14)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:ntkrnlmp.exe (Process: Steam.exe)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 36 Sec(s)

File information:042919-8609-01(1).dmp (Apr 29 2019 - 11:56:51)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:GenuineIntel (Process: qmelt.exe)
Uptime:0 Day(s), 0 Hour(s), 46 Min(s), and 19 Sec(s)
This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Last edited:

Colif

Win 11 Master
Moderator
qmelt again, this is where I cam in?

glad i didn't read the part about bios update until after edit.

realtek wifi drivers still running, if you have removed the card, they shouldn't be?
download autoruns and use it to stop the realtek drivers as well as razor.

Mar 31 2016 rtwlane_13.sys Realtek PCIEWireless LAN PCI-E NIC driver (Realtek Semiconductor Corp)
Apr 22 2018 RzDev_005c.sys Razer driver
Sep 13 2018 RzCommon.sys Razer Common driver (Razer Inc)

everything else is "normal" or at least as normal as the new Nvidia drivers are likely to be. They used to be great, but in the last year they not been so good.
 

vitaminddd

Honorable
Oct 20, 2013
49
0
10,530
qmelt again, this is where I cam in?

glad i didn't read the part about bios update until after edit.

realtek wifi drivers still running, if you have removed the card, they shouldn't be?
download autoruns and use it to stop the realtek drivers as well as razor.

Mar 31 2016rtwlane_13.sysRealtek PCIEWireless LAN PCI-E NIC driver (Realtek Semiconductor Corp)

Apr 22 2018RzDev_005c.sysRazer driver
Sep 13 2018RzCommon.sysRazer Common driver (Razer Inc)

everything else is "normal" or at least as normal as the new Nvidia drivers are likely to be. They used to be great, but in the last year they not been so good.


after i updated I havent had any issues I think its because the OC etc would have been taken off right ? It isn't stressing the computer nowhere near as much when cutting stuff out so isn't crashing. Anyway to try make it crash ? because so far I can't get it to
 

Colif

Win 11 Master
Moderator
well, there is driver verifier

Or just wait, and see what happens,

it could be the overclock causing it, since its not happening without it on.

I have learned from BSOD that its best not to hope its fixed as that often backfires. Best to not say a thing :)

not happening is a good thing.
 

Satan-IR

Splendid
Ambassador
This dump has bugcheck code 0x7f and parameter 8 (double fault) which could mean a hardware problem. You said you have checked RAM with memtest with no errors?

The process named is MicrosoftEdgeCP.exe

Do you use Edge for web surfing? Maybe malware affecting the browser? Or even malware camouflaging as the browser exe. Check the signature of the file.

Try resetting Edge or making a new profile in the browser.