IRQL_NOT_LESS_OR_EQUAL blue screen Windows 10 (64 bit)

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ajirebardyn

Honorable
Apr 2, 2015
22
0
10,510
Hello
recently i'm getting wierd blue screens. It's not so often, but it happend once upon the time. Normally I ignore them and using my computer as if nothing had happend.

Today i decided to ask u what causes this kind of problems. This is my first time i got this type of blue screen, earlier I got something like "page fault in nonpaged area". And it happend two maybe three times. My computer is fully new and I doubt it foulty hardware. I have even scanned Ram with memtest86 and it showed 0 errors.

But lets talk about my new blue screens. This is my memory.dmp file and some screens.

http://

http://

If it's necessary to upload whole file, just say.


This is my fully build of PC:


SSD: GOODRAM 240GB 2,5" SSD MLC IRDM PRO (GEN2)

PSU: Seasonic 620W S12II 80 Plus Bronze BOX

CPU: AMD Ryzen 5 1600 3.2GHz

HDD: Toshiba 1TB 7200obr. 64MB P300 OEM

Case: SilentiumPC Gladius M35W Pure Black z oknem

RAM: G.SKILL 16GB 3000MHz Ripjaws V Black CL15 (2x8GB)

GPU: Inno3D GeForce GTX 1060 IChill X3 V2 6GB GDDR5

MoBo: MSI B350M MORTAR (2xPCI-E DDR4 USB3.1/M.2)

Thanks for help in advance :)
 

stdragon

Admirable
Again, it's hardware.

Prime gave you an error because there was miscalculation. Essentially, the math literally didn't add up! That can only occur if there was a random bit-flip between calculations or there's a physical flaw within one or more registers on the CPU die.

OK, so that said, the important question should be "what to do about it?".

Well, cooling doesn't seem to be an issue. So that at least is a start. I would ensure the following actions are taken:

1. Ensure the BIOS is up to date with the latest revision.

2. Reset CMOS settings and/or ensure you're not over-clocking anything.

3. Shutdown the PC, and unplug power to it from the outlet or back of the PSU. Press the power button to drain residual power. Now wait at least two minutes. You can now proceed with re-seating all DIMMs and the CPU in the socket to ensure proper contact. Basically, just remove and reinstall your RAM and CPU again.
 

ajirebardyn

Honorable
Apr 2, 2015
22
0
10,510
I have restored settings in BIOS and found something strange on my RAM frequency. My Ram was set on 2933 mhz, not on 3000 mhz as it should be. Moreover in main page of BIOS in RAM section i can see that one of my RAM is set on 2800 mhz, and another 2933. I switched dram frequency on 3000 mhz and ran prime95 for about 7 hrs, and this is my results

https://imgur.com/a/g3l5PMY

and this is my memory frequency in bios

https://imgur.com/a/j7oYPID
 

stdragon

Admirable
Both DIMMs are running at 3,000 MHz. It's that both DIMMs have two different XMP timing profiles. Meaning, they both can also run at 2,800 MHz as well.

If you continue to get errors, set the RAM frequency from 3,000 to 2,800.
 

ajirebardyn

Honorable
Apr 2, 2015
22
0
10,510
Today I'm gonna test stability of this RAM. Memtest86 downloaded and I will leave it untill I come back home from work, so probably 16-17 hrs from now. Tomorrow will post results

Btw I thank you for your intrest stdragon. Today I was in store when i bought my rig ( I got warranty etc) and guys said to me I have to leave PC for two weeks... it's way too long.
 
your bugcheck is a memory error but not a ram error it was a memory management bugcheck when cleaning up virtual memory. IE related to the c:\pagefile.sys

generally you would make sure you are running a current bios version and then also update the motherboard chipset drivers. AMD might also tell you that you have to run their chipset driver cleanup utility to remove the old drivers before you install the new ones.

I would update the drivers for the chipset, and any sata drivers for your motherboard.
then I would boot windows, and turn off the system virtual memory, reboot and turn it back on. this will make a new c:\pagefile.sys and will dump certain errors that are saved to the pagefile when the system goes to sleep. (it will also dump certain virus infections that snake into the virtual memory)

you then should force a full shutdown of the system https://www.isumsoft.com/windows-10/2-ways-to-perform-a-full-shutdown.html
reboot and run cmd.exe as an admin then run

dism.exe /online /clean-image /restorehealth
(this will attempt to repair any corrupted windows files on disk from a hidden backup copy)
shutdown.exe /s /f /t 0
(this will shutdown the system and do a full restart)

this will flush out any corrupted windows file in the memory image. (old windows 7 drivers and virus can try to hack compressed windows core files and cause corruptions. this should make the drivers reload from disk on the next boot.

you also have overclocking software running, you should remove them until you get this problem resolved. They will be blamed for any problem.
RTCore64.sys

your network driver is kind of old:
Realtek NICDRV 8169 PCIe GBE Family Controller driver
\SystemRoot\System32\drivers\rt640x64.sys Wed Oct 5 06:32:55 2016
old network drivers tend to break streaming software, such as games, and virus scanners.
and maybe your utorrent software that is running.
I think this is the current driver:
https://www.realtek.com/en/component/zoo/category/rtl8169sc-l-software
but you might want to check your motherboard vendor to see if they have a updated version. they tend to stop providing updates but check anyway.

be sure to run a Malwarebytes scan. there are various crypto mining apps that disguise at nvidia tools. I would just disable any nvidia tool I did not actually use. just keep the base gpu driver and the base nvidia sound driver.

 

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