Is 3-4 weeks 'common' for warranty reparation time?

Pattrick Levin

Reputable
Jun 19, 2015
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So recently i just bought an Asus laptop. Within 3 days the i short circuited while trying to upgrade my ram. Sent it back to them, they say it might took 4-5 days. Today they contacted me and told me it's going to take 3-4 WEEKS before i can take it back. My question is ; is 3-4 weeks common in warranty reparation time? It sounds unacceptable 🙁 .
 
Tell me about it, sent it in got it back in 10 days, tested and not fixed sent it back and had to wait for 3-4 weeks while they waited on a new motherboard. At least it looks like you will get yours back fixed the first time around.
 


Basically I had to send mine in twice before I got the problem fixed total time with RMA approvals and sending time was close to 2 months.
3-4 weeks is a long time but it looks like at least they will fix yours on the first try!