I was getting help in the Win 10 forum but I now suspect that it is a hardware issue and not a software driver issue. Since the 28th of October I’ve been trying to troubleshoot what is wrong with my system. It has been getting progressively worse since then.
This started when my system crashed during a Windows update on the 28th. After that my system started to crash, restart and BSOD at random. The BSODs were always DPC watchdog violation. After getting some help and also finding the program WhoCrashed it seemed to be pointing to Amdppm.sys as the driver that was crashing the system. This is the Microsoft driver that manages the CPUs power states. I found a post online that suggested a few things, one of which seemed to help…for a few days. It suggested editing the registry to make the driver having a start value of 4 rather than 3. This caused almost all crashing to stop. There was one crash after that was a total system freeze and I actually had to flip the switch on the power supply to get the computer to power down. Holding the power button down did nothing!
Then windows decided to do another update. That switched my registry back so I had to redo that but since then the computer has basically stopped responding. I was getting crashes after the update so I decided to do a system restore from right before the update. Sadly it crashed during the restore. After a few attempts the system stopped being able to even boot into windows. I had made a USB stick to repair windows earlier in the troubleshooting process so I tried that out. The system now crashes when trying to access ANYTHING other than the BIOS. I can fully explore the BIOS but as soon as I try to boot to windows or the USB it crashes. Sometimes it made a loop where it just kept posting and restarting.
One of the things that WhoCrashed thought it could be was a thermal issue so back then, when the system was working a bit, I checked the temps with no load and then with a benchmark in Shadow of the Tomb Raider. All temps were well within operating range. I know it’s not a RAM issue because I got 4 clean passes with memtest86+
I suspect it is either the CPU or the power supply though I guess the mobo isn’t out of the question either.
If you want a full rundown of pretty much everything that I’ve done this is the thread that has all the info: https://forums.tomshardware.com/thr...estarting-freezing-after-hard-reboot.3825040/
Does anyone have enough experience that they can tell me what they think is failing? I do actually have another CPU that would fit in the AM4 socket, though I have zero experience with putting a different CPU into the same setup. Is there anything I should know before pulling the CPU from my other system and trying it in this one? If it is the CPU what results should I actually expect? Will the system “work” with a different CPU? I made this system two years ago and I believe both the CPU and the mobo are still under warranty I haven’t checked if the PSU is. The main reason I haven’t already changed them out is that both systems are in hard to access locations so I want as much knowledge as I can get before I go through the trouble.
Any help is much appreciated!!
Here’s the parts list for my system: https://pcpartpicker.com/user/Twistfaria/saved/#view=hNpnt6
The other CPU I can try is from the system in my signature.
This started when my system crashed during a Windows update on the 28th. After that my system started to crash, restart and BSOD at random. The BSODs were always DPC watchdog violation. After getting some help and also finding the program WhoCrashed it seemed to be pointing to Amdppm.sys as the driver that was crashing the system. This is the Microsoft driver that manages the CPUs power states. I found a post online that suggested a few things, one of which seemed to help…for a few days. It suggested editing the registry to make the driver having a start value of 4 rather than 3. This caused almost all crashing to stop. There was one crash after that was a total system freeze and I actually had to flip the switch on the power supply to get the computer to power down. Holding the power button down did nothing!
Then windows decided to do another update. That switched my registry back so I had to redo that but since then the computer has basically stopped responding. I was getting crashes after the update so I decided to do a system restore from right before the update. Sadly it crashed during the restore. After a few attempts the system stopped being able to even boot into windows. I had made a USB stick to repair windows earlier in the troubleshooting process so I tried that out. The system now crashes when trying to access ANYTHING other than the BIOS. I can fully explore the BIOS but as soon as I try to boot to windows or the USB it crashes. Sometimes it made a loop where it just kept posting and restarting.
One of the things that WhoCrashed thought it could be was a thermal issue so back then, when the system was working a bit, I checked the temps with no load and then with a benchmark in Shadow of the Tomb Raider. All temps were well within operating range. I know it’s not a RAM issue because I got 4 clean passes with memtest86+
I suspect it is either the CPU or the power supply though I guess the mobo isn’t out of the question either.
If you want a full rundown of pretty much everything that I’ve done this is the thread that has all the info: https://forums.tomshardware.com/thr...estarting-freezing-after-hard-reboot.3825040/
Does anyone have enough experience that they can tell me what they think is failing? I do actually have another CPU that would fit in the AM4 socket, though I have zero experience with putting a different CPU into the same setup. Is there anything I should know before pulling the CPU from my other system and trying it in this one? If it is the CPU what results should I actually expect? Will the system “work” with a different CPU? I made this system two years ago and I believe both the CPU and the mobo are still under warranty I haven’t checked if the PSU is. The main reason I haven’t already changed them out is that both systems are in hard to access locations so I want as much knowledge as I can get before I go through the trouble.
Any help is much appreciated!!
Here’s the parts list for my system: https://pcpartpicker.com/user/Twistfaria/saved/#view=hNpnt6
The other CPU I can try is from the system in my signature.