if one in a miliion cards had an issue you would still cry from the rooftops how crap creative is and how ALL of their cards have defects.
Actually if you read my post, I stated I had moved that client back to the Audigy 2zs as it seems to have less issues. I didn't say I moved them back to their onboard sound as the Audigy2zs is superior with less issues than the X-FI.
Perhaps you don't use as many game engines as my clients do so you may not have experienced the issue as much. Perhaps you aren't demoing games on your system to investors and clients where Snap, Crackle and Pop are not welcome guests.
As I buy many new systems each month, I would like to be able to move my clients forward to the processing power of the X-Fi but without the issues found in many of the game engines with the X-Fi. That is why I would like for Creative to release a new sound card but as there are not even rumors of a new card (typically at least 4 months before release) and their current card has been available for over 15 months - based on their previous release schedule it seems that Creative has put all of it's money in their mp3 player division.
TBH and to be fair, as I understand it, Creative is not totally in financial heaven right now...so they're likely trying to make $$. The personal audio player market is probably more lucrative for them, right now, than the audio-card market...and thus that's where a good amount of their resources are likely going. They probably aren't selling too many $200+ consumer audio cards, no matter whether those cards are great or not. Enthusiasts may want those products, but probably aren't buying as many as Creative needs to sell to get themselves back in the black. TBH, I really can't see myself ever buying a Zen MP3 player over an iPod unless Creative was giving me an incredibly strong fiscal reason to do so. Unfortunately, a lof of consumers feel the same way.
Creative needs to support their products properly, but they also need to be lucrative if we're to see advancements. They're going to put their resources where its going to help get them in the financial position they desire. We'll see improvements from them, but not as quickly as some enthusiasts may like.