Question Is it my GPU that keeps crashing?

[CrocoSMRPG]

I'm having problems. My PC often immediately powers off when I try to turn it on, it takes 3 or 4 tries until it finally turns on.

Sometimes, especially when I'm playing a game or streaming it, the entire computer freezes up for 10 seconds and when it un-freezes sometimes my screen looks all black and glitchy until I restart it, and if I'm like streaming and playing a game I get error messages like this:

I took it to a PC repair shop and they said they ran diagnostics tools and found nothing wrong with my PC and they charged $100 for cleaning the PC for me. But my PC still keeps doing this every day. I was wondering if its my graphics card messing up due to the display messing up. I'm not sure how to find out the cause? May someone help?

 

[MEMOFLEX]

We will need information on your system as impossible to give any advice without knowing what components you have.

Please provide full system specs (cpu, could cooler, motherboard, gpu, ram, storage including the Power Supply make model and age)

Once we have that then we will be able to try amd assist

 

[CrocoSMRPG]

Sure.
Except that I don't know how to easily find that info about the power supply and I'm not comfortable opening up my PC case and checking cuz I suck at PC hardware. Sorry.
But besides that, there's my specs:

 

[drivinfast247]

Based on the limited information provided, I'm going to say yes to your GPU failing.

 

[CrocoSMRPG]

Thanks. Is there a way I can find a log that shows the GPU crashing? I tried having a PC repair shop fix this issue before and they said they ran diagnostics and found nothing wrong, which is probably because it happens seemingly randomly. So it would be nice to find firm proof somehow.

 

[Eximo]

PSU details are very important here. GTX1080 Ti is not a small card, and if the PSU is as old as the system then it is certainly near the end of its life. (Coming up on 8 years) low end PSUs have 1-3 year warranty, decent ones 5, and excellent ones 8-10 years.

Since you don't know, it it likely you have a lower end unit.

If they tested your GPU independently, and it showed no issues, then it is something else.

Your system memory is not running at the advertised speed either, so that shop didn't do a whole lot. (Showing 2133, not 3200)

You can try underclocking the GPU to see if that makes an improvement.


That said, 7700k is pretty outdated itself. Roughly equivalent to a late model i3.

1080Ti still has a little lift left in it.

Still a refresh with new parts wouldn't be too bad, and if you want to spend more, quite a bit better. (added a power supply, not sure why I left it out)

PCPartPicker Part List

CPU: Intel Core i3-14100 3.5 GHz Quad-Core Processor ($109.99 @ Amazon)
Motherboard: ASRock H670 Steel Legend ATX LGA1700 Motherboard ($99.99 @ Amazon)
Memory: Silicon Power GAMING 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory ($42.97 @ Newegg Sellers)
Video Card: Gigabyte WINDFORCE OC Rev 2.0 GeForce RTX 3060 12GB 12 GB Video Card ($274.99 @ Newegg)
Power Supply: Thermaltake Toughpower GF3 TT Premium 750 W 80+ Gold Certified Fully Modular ATX Power Supply ($79.99 @ Newegg)
Total: $607.93
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2025-01-23 15:19 EST-0500

 

[MEMOFLEX]

Thanks. Is there a way I can find a log that shows the GPU crashing? I tried having a PC repair shop fix this issue before and they said they ran diagnostics and found nothing wrong, which is probably because it happens seemingly randomly. So it would be nice to find firm proof somehow.

I would try and use a hardware monitoring app like HWinfo or similar to monitor your temps whilst using your PC as normal and come back with what you you experience. Mainly looking at GPU temps but CPU as well would at least help see if that is anything to do with it.

Regarding the PSU then in theory all you would need to do is remove either of the side panels - which one depends on the psu orientation- but you wouldn't have to touch any components. What we are looking for is the sticker on the side which will give you the manufacturer, model number and wattage.

I assume you bought the computer as a pre build? How long have you had it? A 7700k is 8 years old now so I assume a while