I had issues initially, however, instead of using IMAP I used POP3 for Aol and Gmail, I also played with the outgoing/incoming servers, and have been able to get both to work. They now send and receive with no issues and password is saved. I am using Office XP with Windows 7 and both email programs are now running flawlessly in Outlook 2002
AOL INCOMING SERVER: 110
AOL OUTGOING SERVER: 587
DO NOT CHECK SSL BOXES
GMAIL INCOMING SERVER: 995
OUTGOING SERVER: 587
CHECK THE SSL BOXES FOR BOTH
I hope this helps