- May 27, 2016
- 9
- 1
- 10,510
Hello all and thanks in advance for any advice or help.
About 2 months ago I switched to Win10 without any problems, then about 3 weeks ago I started having problems with a video game. It would black screen on me and behave as if the monitor was not plugged in. Eventually this happened with other games as well and is now happening when I view netflix.
The system now crashes out a solid 5 times a day and I need to perform a hard reboot.
The 1st errors I saw in the event viewer were indicative of boot related problems and GPU errors. I have worked all the "mojo" I can including checking the BIOS, testing the PSU and blowing away the PC folder that handles the fast boot records (except the ini file). I checked the frequency of the RAM as well and made sure nothing was over clocked.
Some of the first critical errors were as follows:
and
Now the most common error I am getting are event id 41 kernel power (Black screens of death).
At this stage I am worried my computer hardware is severely damaged in some way? I am always careful about Malware and viruses and do not get them, I also run Adblock plus with Mozilla 64bit Waterfox browser. Could windows 10 have damaged my PC???
MY PC RIG
Please help.. anything would be appreciated.
Sincerely; Crashing computer sadness.
Update: It is still crashing (Black screen of death) however I have managed to run a full test with Intel's processor diagnostic tool and Samsung Magician. Both passed with flying colors.
Perhaps RAM? or the GPU?
About 2 months ago I switched to Win10 without any problems, then about 3 weeks ago I started having problems with a video game. It would black screen on me and behave as if the monitor was not plugged in. Eventually this happened with other games as well and is now happening when I view netflix.
The system now crashes out a solid 5 times a day and I need to perform a hard reboot.
The 1st errors I saw in the event viewer were indicative of boot related problems and GPU errors. I have worked all the "mojo" I can including checking the BIOS, testing the PSU and blowing away the PC folder that handles the fast boot records (except the ini file). I checked the frequency of the RAM as well and made sure nothing was over clocked.
Some of the first critical errors were as follows:
XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">13</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-17T03:51:15.609114900Z" />
<EventRecordID>1106</EventRecordID>
<Channel>System</Channel>
<Computer></Computer>
<Security />
</System>
- <EventData>
<Data>\Device\Video3</Data>
<Data>Graphics Exception on (GPC 0, PPC 0): PEM_VSC_ALPHA_WK_P12_ERR</Data>
<Binary>0000000002003000000000000D00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>and
XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>3</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>14</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2016-05-12T13:51:53.157428200Z" />
<EventRecordID>3</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="192" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer></Computer>
<Security UserID="" />
</System>
- <EventData>
<Data Name="SessionName">ReadyBoot</Data>
<Data Name="FileName">C:\WINDOWS\Prefetch\ReadyBoot\ReadyBoot.etl</Data>
<Data Name="ErrorCode">3221225864</Data>
<Data Name="LoggingMode">276824064</Data>
<Data Name="FailureReason">0</Data>
</EventData>
</Event>Now the most common error I am getting are event id 41 kernel power (Black screens of death).
XML:
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-05-27T03:55:46.664256800Z
EventRecordID 4201
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
XML:
At this stage I am worried my computer hardware is severely damaged in some way? I am always careful about Malware and viruses and do not get them, I also run Adblock plus with Mozilla 64bit Waterfox browser. Could windows 10 have damaged my PC???
MY PC RIG
CPU INTEL CORE I7-4790 3.60 GHZ 8MB INTEL SMART CACHE LGA
MB ASUS MAXIMUS VII HERO
PSU CORSAIR RM850 80PLUS 850W FULLY MODULAR
GPU EVGA NVIDIA GTX 770 ACX 4GB GDDR5 PCI-E 3
CREATIVE LABS SOUND BLASTER ZX 5.1
GSKILL 16GB DDR3 1866 RIPJAWS-X MEMORY
SAMSUNG 840 EVO SERIES 1TB SSD 2.5" SATA-III
MB ASUS MAXIMUS VII HERO
PSU CORSAIR RM850 80PLUS 850W FULLY MODULAR
GPU EVGA NVIDIA GTX 770 ACX 4GB GDDR5 PCI-E 3
CREATIVE LABS SOUND BLASTER ZX 5.1
GSKILL 16GB DDR3 1866 RIPJAWS-X MEMORY
SAMSUNG 840 EVO SERIES 1TB SSD 2.5" SATA-III
Please help.. anything would be appreciated.
Sincerely; Crashing computer sadness.
Update: It is still crashing (Black screen of death) however I have managed to run a full test with Intel's processor diagnostic tool and Samsung Magician. Both passed with flying colors.
Perhaps RAM? or the GPU?
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