Dec 13, 2020
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I used crystal disk info for the first time and it said that the health status is: Caution and that there were 40 current pending sector count and 40 uncorrectable sector count
Then I checked Hard disk sentinel and it showed me that they are 32 and not 40. So I rechecked crystal and the number changed from 40 to 32
So is the hard disk failing ?
https://ibb.co/Gs6Xc22 Crystal disk
https://ibb.co/6NLgDXr Hard desk sentinel
 

RolandJS

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Mar 10, 2017
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Seagate utility might lock out the bad sectors, which is ok. Or, it might actually recover a bad sector or more and return it/them to active service. My caution is: I am not sure if Seagate utility can "tell" you why the bad sectors happened in the first place, and I'm sure it cannot guarantee the no-return of those bad sectors or the no-creating of other bad sectors. Is the hard-drive in or out of warranty? Either way, you might consider simply replacing with a new under-warranty hard-drive.
 
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Dec 13, 2020
3
0
10
Seagate utility might lock out the bad sectors, which is ok. Or, it might actually recover a bad sector or more and return it/them to active service. My caution is: I am not sure if Seagate utility can "tell" you why the bad sectors happened in the first place, and I'm sure it cannot guarantee the no-return of those bad sectors or the no-creating of other bad sectors. Is the hard-drive in or out of warranty? Either way, you might consider simply replacing with a new under-warranty hard-drive.
I used Hard disk sentinel to do a surface scan and it showed me that the bad sectors are 3 but the number was reduced to only 24
https://ibb.co/m8Lw5W3 Surface scan

Is this even enough reason to replace it under warranty? Hard disk sentinel says "At this point, warranty replacement of the disk is not yet possible, only if the health drops further"