Question Is my headset working as intended ?

[Barracuda007]

First time builder, everything is connected and working. I'm connecting a Logitech G432 headset to my
Antec Performance 1 FT tower case that has a mic/audio 2-in-1 "combo" jack and I can't seem to get the mic to work at all. Everything from drivers to resetting I've tried it all. Do I need to use either the Y-splitter/wired usb it comes with? I bought it off ebay without any audio cables thinking both could be utilized just from the
front panel I/O. Any suggestions welcome

side note: there was a previous issue with audio being garbled and low at high volume but was able to fix it with playback device speakers not having balance at 0 via realtek audio control. Not sure if that's relevant, but thought I'd throw that in there just in case.

Build details
Mobo: Asus Tuf Gaming B650-plus wifi
CPU: 7900X3D
GPU: merc 310 7900 xtx
RAM: Teamgroup T-Force Vulcan DDR5 32gb 6000MHz
SSD: Samsung 990 Pro M.2 2TB
PSU: Asus rog thor 850W
OS: Windows 10 pro

 

[Ralston18]

There is a bit more that needs to be considered. Specifically TS, TRS, TRRS and different (and sometimes proprietary) standards.

FYI:

https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/

Start by reading the link and then google for other readings and information as you deem necessary.

All ports, plugs, splitters, adapters, cables etc. must match with respect to the pin (TS, TRS, TRRS) audio devices being connected and used.

Take a closer look at all of the audio components involved. Make sure they match.

 

[Paperdoc]

It is HIGHLY likely that the 2-in-1 "combo" jack of your case is the female version of a TRRS 3.5mm jack. If you look closely at the male plug in the end of your headset's cable you will see it is the TRRS variety. That is, it has FOUR contacts: Tip, Ring1, Ring2, and Sleeve. That headset also came with and adapter with two "arms" that can split that jack's connection system into two separate male TRS plugs (each with only THREE contacts) for use with MOST cases that have TWO SEPARATE front panel female sockets, one for the Earphones and another for the Mic. But your case does NOT have that system. The single socket on your case is intended for use directly with that 4-contact TRRS male jack on the end of your headset cable. So you should be able to just insert that male TRRS plug (NO adapter!) into the front socket. Make sure that it is all the way in.

Now, that should work with the most common version of the TRRS plug system. Apple has used a different version that changes which signal is on which contact of the plug, and that would cause a problem if one of your items is the common way and the other is the "Apple way".

The manual for that case does NOT show any detail on how the cable from the front panel 2-in-1 "combo" jack connects to your mobo's Front Panel Audio Header. See your mobo manual p. 1-2 and 1-6, item 15. Once you have that connector plugged in there, you MAY need to experiment with a detail of the setting of audio options on your mobo. See the mobo BIOS Setup manual here

https://dlcdnets.asus.com/pub/ASUS/mb/13MANUAL/PRIME_PROART_TUF_GAMING_AMD_AM5_Series_BIOS_EM_WEB_EN.pdf?model=TUF GAMING B650-PLUS WIFI

on p. 57 regarding the Azalia HD Audio setting. With no good info on which setting is correct, try each of the two possibilities to see which works for your headset.

 

[Paperdoc]

Here's another item to check on. You are using a graphics card which is designed to feed sound out to a monitor with speakers. There never has been any way for audio generated on a mobo sound system or by a separate sound card to be fed to a graphics card so it can be sent out on an HDMI cable. So such graphic cards also contain their own sound chip for this purpose. By default, when you first install that card the drivers for BOTH video and audio from that card are set up AND a setting in Windows is altered so that the sound will come from the graphics card and NOT from any mobo system.

This is because, no matter how many sound chips your system may have, Windows can use only one of them at a time. But YOU can change that setting. In the bottom left window type "sound settings" and open that pane. The first section of that allows you to choose the Default Sound Output device using a drop-down chooser, and that should be set to the Realtek system on your mobo if you want sound to come out of the back panel jacks on your mobo and NOT from your video card. You may have done this already since you seem to get sound from the mobo jacks and maybe from your case front panel jack (for earphones).

Now within that same screen there is another separate and very similar system to select the Default Sound Input Device. Use that also to specify that your input from the Mic is done via the Realtek mobo system, which will use the mobo rear panel pink socket and the case front panel socket connected via that cable I mentioned in my earlier post. Then you can test your Mic and make custom adjustments to sound settings if needed.

When done, back out of the Sound Settings screens. Your settings will be saved and remain this way until you come back to change them.