Hi,
My laptop ASUS q500a, which is 4 years old. Stopped working. It was suspended all night. Then on the morning, I turned it on, logged into Windows, opened Chrome and it shut off by itself.
When I tried to turn it on back again, it only last for about 5 - 20 seconds before it shut downs again. Some times it lasts about 1 min.
Things I tried:
- Removed the battery and tried only with the power supply.
- Removed the 2 memory RAM sticks. Cleaned them. Tried with them individually.
- I replaced the original storage (HDD) with an SSD 2 years ago. I removed to see if that was the problem but nope, after some seconds on waiting for boot device it turns off.
I opened the laptop:
- The thermal paste on the CPU was OK, it wasn't dry at all. Still I replaced it with a new one.
- I removed the other components like Wireless/Bluetooth card, same problem.
- I removed the motherboard battery (the small battery that looks like a watch battery). Same.
Important:
- Since last year, the laptop was getting a a little hot on common use like having like 10 tabs on Chrome and maybe Spotify desktop and VLC player opened.
- A week ago the laptop overheated playing Age Of Empires 2 HD.
- The laptop has overheated (shutdown itself due to high temperature) in the past, like 4 times in total.
- Fan is working ok, you can hear it going fast when the laptop is getting hot.
Could it be the CPU? Do I need to get a new one of the same model and test it?
Please help me!
My laptop ASUS q500a, which is 4 years old. Stopped working. It was suspended all night. Then on the morning, I turned it on, logged into Windows, opened Chrome and it shut off by itself.
When I tried to turn it on back again, it only last for about 5 - 20 seconds before it shut downs again. Some times it lasts about 1 min.
Things I tried:
- Removed the battery and tried only with the power supply.
- Removed the 2 memory RAM sticks. Cleaned them. Tried with them individually.
- I replaced the original storage (HDD) with an SSD 2 years ago. I removed to see if that was the problem but nope, after some seconds on waiting for boot device it turns off.
I opened the laptop:
- The thermal paste on the CPU was OK, it wasn't dry at all. Still I replaced it with a new one.
- I removed the other components like Wireless/Bluetooth card, same problem.
- I removed the motherboard battery (the small battery that looks like a watch battery). Same.
Important:
- Since last year, the laptop was getting a a little hot on common use like having like 10 tabs on Chrome and maybe Spotify desktop and VLC player opened.
- A week ago the laptop overheated playing Age Of Empires 2 HD.
- The laptop has overheated (shutdown itself due to high temperature) in the past, like 4 times in total.
- Fan is working ok, you can hear it going fast when the laptop is getting hot.
Could it be the CPU? Do I need to get a new one of the same model and test it?
Please help me!
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