[SOLVED] Is my monitor Dell monitor dell?

[ArmyIsHereWithLemons]

Hi!

Build:
OS: Windows 10 - 64 bit
CPU: AMD Ryzen 5 5600X
Mobo: ASUS - ROG Strix X570-F Gaming
GPU: NVidia Gigabyte GeForce 970
RAM: Corsair Vengeance LPX - 32GB
PSU: Corsair RM750x

I have two Dell monitors connected to my GPU via DisplayPort.

1. Dell UltraSharp U2410 - Main Display
2. Dell UltraSharp U2412M - Secondary Display

Yesterday the Main Display just went blank while working. The power button is still blue as if it's on and not orange like standby.
So I rebooted the computer and it shows Republic Of Gamers boot screen, but it goes blank around the time when it has to show the Windows dot spinner loading animation.

I unplugged the Main Display connector from 1st DisplayPort to the 3rd DisplayPort on the GPU, but still the same problem.

In Display Settings in Windows 10 under multiple displays when I select "Show only on 1" the Main Display is still blank.
"Extend these displays" will naturally extend the Main Display To Secondary Display, but still blank.

- The only way I can even type all this post is by selecting "Duplicate these displays" - option.

I've done several things:
Yesterday I unplugged the display connector from the Main Display and GPU. Incl. the power connector for several hours.
Move the DisplayPort connector to another DisplayPort.
Updated monitor firmware on both monitors.
I have the latest GPU update.

I have a feeling that it's dead.

 

[rgd1101]

switch the #1 and #2 monitor port on the gpu?
unplug the #2 monitor?

 

[ArmyIsHereWithLemons]

switch the #1 and #2 monitor port on the gpu?
unplug the #2 monitor?

Hi Thanks for the response!

I switched #1 and #2 - same problem.
Also tried unplugging the #2 still blank #1.

When i select duplicate screen only it will show the image for like 2 seconds on #1. I did notice the text is a bit blurry

 

[faalin]

The Republic of Gamers logo on the screen when booting up is the splash screen from the motherboard. If you turn off the monitor and back on you will get a box in the center of the screen that says Dell U2410 and then under that what input its using.


Have you tried a different input on the monitor? googleing the monitor it seems to have quite a few inputs, HDMI, DP, 2 DVI, and VGA. Make sure its set to the correct input.

It seems odd that it shows the splash screen but once in windows nothing. I would try the monitor on another computer, and switch cables between monitors and see if the issue stays with the monitor or moves with the cables.


It very well could be that the monitor died, is from 2010.

 

[Glenwing]

Clearly, if it's able to show the motherboard splash screen, then it is not dead.

 

[ArmyIsHereWithLemons]

The Republic of Gamers logo on the screen when booting up is the splash screen from the motherboard. If you turn off the monitor and back on you will get a box in the center of the screen that says Dell U2410 and then under that what input its using.


Have you tried a different input on the monitor? googleing the monitor it seems to have quite a few inputs, HDMI, DP, 2 DVI, and VGA. Make sure its set to the correct input.

It seems odd that it shows the splash screen but once in windows nothing. I would try the monitor on another computer, and switch cables between monitors and see if the issue stays with the monitor or moves with the cables.


It very well could be that the monitor died, is from 2010.

Plugged the monitor to another computer via DVI, but same result.
I tried another DisplayPort cable to see if that would do anything, but no.

I'm just going to buy a new monitor.

Thanks for the help though! 😀