is that a problems still in sapphire hd 7870 ghz editon

[SuperMemo Farg]

HellO

I Want to buy a graphic card i want to buy 7870 ghz editon

My friend told me that this card is full of problems as the black screen problem after an hour of play

Is this true knowing I'm going to buy the card from the shop has only two types only of the card :

SAPPHIRE HD 7870 GHz EDITION 2GB GDDR5 Dual-X

SAPPHIRE HD 7870 GHz Edition OC 2GB GDDR5

Do I buy this card

Or going to galaxy gtx 660

and is that a problem if i run hd 7870 on

Cooler Master K380 Mid Tower Desktop Case + Extreme Power Plus 500W PSU

which have 500w ?

Sorry for bad speak English

 

[SuperMemo Farg]

i will buy hd 7870 but If any thing happend in the card I will make you buy a new card 😛

 

[Novuake]

i will buy hd 7870 but If any thing happend in the card I will make you buy a new card 😛

Or you can just have it replaced for free as it is under full warranty for 3 years???

 

[17seconds]

Some Sapphire Radeon HD 7870 Cards Affected by "Black Screen" Issue
According to an investigative report by BeHardware, some Sapphire-made Radeon HD 7870 GHz Edition graphics cards may be affected by a "black screen" issue. Some Sapphire HD 7870 users could notice random screen blackouts. A collaboration with AMD unveiled the cause of the screen blackouts to be caused due to a "noisy" GPU electrical signal (voltage is controlled by pulse-width modulation). The cause for GPU electrical signal noise is found to be bad quality ceramic capacitors responsible for conditioning power to the GPU.

AMD has been investigating the issue for months, and had already informed its add-in board partners (AIBs) about components responsible, and to take steps to correct the issue. BeHardware, however, was able to reproduce the problem in recent batches of Sapphire-made HD 7870 cards bought from stores. Following the investigation, Sapphire corrected the issue at their production lines, recalled inventories from French retailers, and relaxed its RMA policy towards existing users of its HD 7870 cards.
http://www.techpowerup.com/174858/some-sapphire-radeon-hd-7870-cards-affected-by-black-screen-issue.html


Black screens and Radeon HD7870: a solution ?
http://www.behardware.com/news/12705/black-screens-and-radeon-hd7870-a-solution.html

 

[17seconds]

https://www.sapphireforum.com/showthread.php?30866-Important-Information-Regarding-7870-and-quot-Black-Screen-quot-issues

Important Information Regarding 7870 and "Black Screen" issues

There has been considerable discussion about black screen issues on AMD graphics cards. Please be aware that the “black screen” is actually a generic description of a crash.

Depending on when you receive a black screen, there can be different issues. For example:
Black screen immediately after Windows startup – Possible driver corruption / conflict
Black screen immediately after game opens – Possible software corruption (can be caused by System HDD, Memory), bad overclock, etc

Also be aware that SAPPHIRE has just made the following statement that is ONLY about the HD 7870, not any other series.

SAPPHIRE Technology has confirmed that a technical issue has been identified in two models of its HD 7870 series graphics cards, specifically SKU numbers 11199-16 and 11199-19 that were manufactured before Jan 23 2013 and before serial number A130300061911.

Cards with serial numbers after A130300061911 (ie A130300061912, A130300061913, etc) have already had the correction implemented.

This issue affects a very small proportion of SAPPHIRE’s production volumes and the company is doing everything it can to address it. Failure rates of SAPPHIRE products are normally very low, and the SAPPHIRE brand has a reputation for quality and reliability.

This technical issue can sometimes result in the loss of the display and a "black screen". Based on our analysis, only a small percentage (estimated 2 to 3%) of cards may exhibit the problem. The batches of product at risk have been identified, and SAPPHIRE is making every effort to provide support to customers who have experienced this problem. As such, any user who has unfortunately received one of these impacted serial numbers and had experienced the problem can have it replaced at his/her place of purchase, or through SAPPHIRE support.

Customer confidence and user satisfaction has always been highly valued by SAPPHIRE and, as ever, the company encourages users with any problems to contact SAPPHIRE support.

To all the users suffering this specific black screen with the SAPPHIRE HD 7870 model, or a different faulty card please contact your retailer (if within 1 year of purchase) or SAPPHIRE directly.

European Region: eutech@sapphiretech.com
United States: rma@althonmicro.com
Canada: rma@althon.com
Asia and Pacific Region: tech@sapphiretech.com

If any users experience any issues regarding the RMA of their card, please submit a support ticket through the SAPPHIRE website and our technical team will be happy to assist.

As the official statement says, only a few batches are affected so your chances of a faulty card is dependent on the batches that your supplier received, and even if your card is from a suspect batch, you may not get the problem at all.

Thanks for your attention

 

[SuperMemo Farg]

i will buy hd 7870 but If any thing happend in the card I will make you buy a new card 😛

Or you can just have it replaced for free as it is under full warranty for 3 years???

IN EGYPT ITS HARD TO REPLACE THE CARD

 

[SuperMemo Farg]

https://www.sapphireforum.com/showthread.php?30866-Important-Information-Regarding-7870-and-quot-Black-Screen-quot-issues

Important Information Regarding 7870 and "Black Screen" issues

There has been considerable discussion about black screen issues on AMD graphics cards. Please be aware that the “black screen” is actually a generic description of a crash.

Depending on when you receive a black screen, there can be different issues. For example:
Black screen immediately after Windows startup – Possible driver corruption / conflict
Black screen immediately after game opens – Possible software corruption (can be caused by System HDD, Memory), bad overclock, etc

Also be aware that SAPPHIRE has just made the following statement that is ONLY about the HD 7870, not any other series.

SAPPHIRE Technology has confirmed that a technical issue has been identified in two models of its HD 7870 series graphics cards, specifically SKU numbers 11199-16 and 11199-19 that were manufactured before Jan 23 2013 and before serial number A130300061911.

Cards with serial numbers after A130300061911 (ie A130300061912, A130300061913, etc) have already had the correction implemented.

This issue affects a very small proportion of SAPPHIRE’s production volumes and the company is doing everything it can to address it. Failure rates of SAPPHIRE products are normally very low, and the SAPPHIRE brand has a reputation for quality and reliability.

This technical issue can sometimes result in the loss of the display and a "black screen". Based on our analysis, only a small percentage (estimated 2 to 3%) of cards may exhibit the problem. The batches of product at risk have been identified, and SAPPHIRE is making every effort to provide support to customers who have experienced this problem. As such, any user who has unfortunately received one of these impacted serial numbers and had experienced the problem can have it replaced at his/her place of purchase, or through SAPPHIRE support.

Customer confidence and user satisfaction has always been highly valued by SAPPHIRE and, as ever, the company encourages users with any problems to contact SAPPHIRE support.

To all the users suffering this specific black screen with the SAPPHIRE HD 7870 model, or a different faulty card please contact your retailer (if within 1 year of purchase) or SAPPHIRE directly.

European Region: eutech@sapphiretech.com
United States: rma@althonmicro.com
Canada: rma@althon.com
Asia and Pacific Region: tech@sapphiretech.com

If any users experience any issues regarding the RMA of their card, please submit a support ticket through the SAPPHIRE website and our technical team will be happy to assist.

As the official statement says, only a few batches are affected so your chances of a faulty card is dependent on the batches that your supplier received, and even if your card is from a suspect batch, you may not get the problem at all.

Thanks for your attention

is that mean that i should buy hd 7870 or no ? 😀

 

[Novuake]

i will buy hd 7870 but If any thing happend in the card I will make you buy a new card 😛

Or you can just have it replaced for free as it is under full warranty for 3 years???

IN EGYPT ITS HARD TO REPLACE THE CARD

I live in South Africa, which is even more of a backwater, its not that hard.

 

[17seconds]

I forgot, why are you so fired up about the 7870?

Last I checked, the GTX 660 was cheaper with just about the same performance. It also comes with a free copy of Splinter Cell Blacklist, while the 7870 no longer includes any free games.

 

[SuperMemo Farg]

IN MY COUNTRY THE TWO CARDS HAVE THE SAME PRICE . Is gtx 660 same card hd 7870 card performance in the Games ??

in my country hd 7870 come with+ Tomb Raider + Far Cry3

and gtx 660 come with nothing

i need to know if the hd 7870 have any problems like the black screen or sapphire solved this problem

 

[Novuake]

IN MY COUNTRY THE TWO CARDS HAVE THE SAME PRICE . Is gtx 660 same card hd 7870 card performance in the Games ??

in my country hd 7870 come with+ Tomb Raider + Far Cry3

and gtx 660 come with nothing

i need to know if the hd 7870 have any problems like the black screen or sapphire solved this problem

READ!! We answered that ages ago... get the card.

 

[SuperMemo Farg]

ok thank you for help

 

[SuperMemo Farg]

i need to know what model of hd 7870 should i buy

----------------------
SAPPHIRE HD 7870 GHz EDITION 2GB GDDR5 Dual-X + Tomb Raider + Far Cry3 (Full Pack)

-----------------------------

OR THIS

SAPPHIRE HD 7870 GHz Edition OC 2GB GDDR5 + Tomb Raider + Far Cry3

AND WHAT THE DIFFRENT BETWEEN THIS ?

 

[Novuake]

They are basically the same, the OC is just clocked a tiny bit faster.

 

[SuperMemo Farg]

Ok thank you

 

[17seconds]

Looks like your friends new what they were talking about the whole time.