Hi there Sam_172,
Have you used this drive before? Do you have some data stored on it?
This is a drive that requires USB cable + power cord right?
Simple things you can try:
- Go to Device Manager and Disk Management and see how is the drive recognized over there.
- Attach the drive to another computer, that is not on Win 10. That way you will be sure if it is some sort of a driver related issue.
- In case the issue persists, even by a different computer, then you will need to use different power and USB cords.
Let me know how this goes,
D_Know_WD