My wife's HP Desktop is 5 years old. It's having some issues, so my son decided to try the Factory Recovery option in the BIOS setup utility. He completed the process and the Office 2010 Starter Program is not there. As a second option, if he redid the recovery using the Recovery Discs that he made when the computer was brand new, could we expect to get the Office 2010 Starter program? As a third option, if we bought recovery discs from HP (or their vendor), would the Office 2010 Starter Program that came with the computer 5 years ago be restored?