Question Is there anything hazardous in an Acer XR382CQK Monitor?

[Cybrex]

Hello all,

For the last 3 weeks I've been experiencing respiratory issues that I've visted ER 3 times, my family doctor 2 times and a Hemotologist once. I've had 3 CT Scans and a X-ray as well as each time in ER blood work done in an attempt to figure out the cause of things.

When I experience these symptoms I'm always at my desk which is in my bedroom and if I go anywhere else in my apartment I feel fine. I've been doing everything I can to eliminate anything new, sealing up holes in the wall, etc. ANYTHING.

I had an Air Quality technician come out today to check to see what they can find in the air (3-5 business days before I get the results) so thats how serious things have become. I have 2 fans now running, 2 air purifiers and my windows always opened now even though it is starting to get cold outside at night now where I live (and even during the day too). Symptoms include dizzy spells, lightheadedness, nausua, headaches, sometimes shortness of breath and even really dry mouth.

A couple of weeks ago I mounted the monitor to the wall and wondered, did the screws hit something inside the monitor that could be causing these symptoms? Do I need to get rid of it now?

I tried reaching out to Acer support informed them of the same information and how this is becoming a serious health risk, and the moment the agent checked the SIN # their response was….

2:02 PM Praveen S:
WARRANTY STATUS
Out
2:02 PM Praveen S: your warranty we dont support monitor issues over chat
2:02 PM Praveen S: please contact local tech

I get that companies only care about their customers when they are paying but I would have, if this a health issue for a customer. Help them figure it out. Certainly doesn't make me want to buy Acer again.

So, hopefully someone here knows a LOT about monitors as I do not. Is there any chance something in the monitor was damaged? When I attached the mounting bracket I had it laying screen down on a pillow on my bed so could anything have shifted or damaged in any way? Am I at another deadend to my on going health issues?

 

[helpstar]

Do you have these symptoms while watching TV in a different room as well?
Maybe it´s a kind of motion sickness?
Would unmount it and test for few days without it in this room.

Is there a power line or pipe inside the wall, where you mounted the monitor to?

Maybe your wall has something hazardous which was set free when you drilled holes in it?

 

[Cybrex]

Do you have these symptoms while watching TV in a different room as well?
Maybe it´s a kind of motion sickness?
Would unmount it and test for few days without it in this room.

Is there a power line or pipe inside the wall, where you mounted the monitor to?

Maybe your wall has something hazardous which was set free when you drilled holes in it?

Nope, I only ever experience these symptoms when I'm at my desk. I go out to my living room an binge a show for hours, or game, nothing. I can go to the theatre watch a movie and nothing. Anywhere outside of the area of my desk I'm perfectly fine.

I wish I had another monitor I could use to try instead of it, but I just don't have one. We attached it to a stud thats between everything. So that stud has nothing running on it.

We only mounted it a week and a half ago, while I started having issues in the first week of the month.

 

[helpstar]

any new furniture or chemical like cleaning utensils used ?

unmount the monitor and remove it from the room, including the power supply!
ventilate the room for a while and sit in the room. If you get problems too, might not be the monitor.

if it´s the monitor replace it immediately

is the monitor functioning and all ports are working as well? like USB? a defect could gas out e.g. capacitors, like all electrical devices.

any smell from any device in this particular room?

did you use the monitor before for years? maybe in a different room?