anyone else wants to comment on TigerDirect?
i live in europe and TG has the product i want and has by far the best price in europe and usa
bellow is my experience with TG, i did not place an order i just contacted them and was disappointed
i sent an email with 3 numbered questions, after i read everything on their website and the TG "Help Center"
I immediately received a automated confirmation email reply and I like that and their main reply also came shortly but answered none of my questions and was almost irrelevant – it was just a quote from their online help section
when i read their first reply i thought something went wrong, part of the email must had been corrupted, there was no other explanation, its like I asked “where?” and they answered “hello there”
to my surprise even though the second reply - which also came on time - came from a different employee, it answered only one of my simple questions and again repeated a "dump" text written on their help section that contains no helpful information
after that I was very disappointed since I thought I would buy something at a very good price from a trusted - and not new in the market - supplier but now I can not proceed with my order since I can not be convinced everything will go as planned
if anyone has the patience required and wants to take a look at the emails exchanged between me and TG, be my guest and please help me understand what the problem is in this communication, maybe because I live in europe I did not understand something
sorry for the long text im trying to see this through, im still hoping something went wrong so that I can fix it and continue with my order but no luck yet